Christopher Marko

Work History

Bailey's Furniture

07.2022 - 05.2023

Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Generated new sales leads to achieve and exceed monthly sales goals.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Informed customers of promotions to increase sales productivity and volume.

Kendall Toyota

08.2020 - 06.2022

Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Engaged with customers to effectively build rapport and lasting relationships.
Built relationships with customers and community to promote long term business growth.
Selected correct products based on customer needs, product specifications and applicable regulations.
Presented professional image consistent with company's brand values.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Achieved or exceeded company-defined sales quotas.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Negotiated prices, terms of sales and service agreements.

Lithia Chevrolet Of South Anchorage

09.2019 - 03.2020

Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Kept detailed records of daily activities through online customer database.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Attended monthly sales meetings and quarterly sales trainings.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Maintained current knowledge of evolving changes in marketplace.
Presented professional image consistent with company's brand values.
Selected correct products based on customer needs, product specifications and applicable regulations.

Nordstrom

09.2017 - 09.2019

Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Selected correct products based on customer needs, product specifications and applicable regulations.