Summary
Overview
Work History
Education
Skills
Websites
Leadership Experience
References
Communication Skills
Accomplishments
Timeline
Generic
Christopher Marshall

Christopher Marshall

Leadership & Communication Consultant
San Diego,CA

Summary

Dynamic leader and strategic advisor with over six years of experience in high-stakes, mission-driven environments, specializing in channel development, team leadership, and performance optimization. Proven track record in driving growth through innovative strategic planning, data-driven decision-making, and fostering high-performance cultures. Skilled in aligning diverse teams with organizational objectives and empowering partners through tailored training and KPI-focused mentorship. Known for a hands-on, adaptable approach, leveraging advanced project management skills (SCRUM, Six Sigma) and a people-centric leadership style to create sustainable value in fast-paced settings. Passionate about fostering long-term client relationships and building resilient, goal-oriented teams, I’m eager to bring my expertise in channel management and consultative partner engagement to support ESET’s mission of a secure digital future.

Overview

2025
2025
years of professional experience

Work History

Senior Training Instructor

F45 Training
5 2022 - Current
  • Lead tailored training programs for diverse groups, emphasizing client relationship building and long-term engagement strategies.
  • Developed key performance metrics for tracking client progress, contributing to increased member retention and satisfaction.
  • Utilize data to optimize training programs, identifying growth opportunities within existing client portfolios and fostering a supportive community atmosphere.

Aircraft Electrical/Environmental Sys. Specialist / Innovation Cell

USAF/AFSOC
05.2016 - 05.2022
  • Advised senior leadership on operational strategy as part of the Innovation Cell, implementing proactive solutions to increase efficiency and effectiveness under rapidly changing conditions.
  • Trained and managed junior personnel, instilling leadership principles and mission alignment, resulting in a 20% improvement in team KPIs.
  • Spearheaded initiatives that applied project management methodologies (SCRUM, Six Sigma) to streamline workflows, optimize resources, and reduce operational costs.
  • Created and led communication and leadership workshops focused on channeling strategic goals into actionable team behaviors, which fostered a collaborative work environment aligned with core mission objectives.

Promotional Model

MKGT
11.2013 - 01.2016
  • Enhanced brand visibility and awareness through relationship-driven engagement and community outreach.
  • Consistently exceeded engagement targets by leveraging interpersonal communication skills and client-centric approaches.

Education

Bachelor of Science - Business Communication

California Miramar University
San Diego, CA
05.2001 -

Skills

E-Learning Design

Training delivery

Performance Assessment

Adult Learning Principles

Centers for Adaptive Warfighting

  • SCRUM Project Management Certification

Leadership Training Programs

  • John C Maxwell: Leading from the Front
  • Introduction Leaders Program (1 Year)
  • Team Management and Leadership Program (1 Year - Scored highest accolade as Team 1 Team Lead for San Diego Division)
Core Skills
  • Strategic Planning & Project Management: Extensive experience in designing and implementing strategic initiatives, both in military and civilian contexts Skilled in SCRUM, Six Sigma, and KPI tracking for continuous improvement
  • Channel Partner Development: Proven ability to build strong relationships and manage client portfolios, drawing from a background in training and leadership development
  • High-Performance Team Leadership: Effective in creating a culture of excellence through clear communication, proactive mentorship, and motivational leadership
  • Data-Driven Approach: Highly proficient in utilizing data to track and optimize team and client performance, supporting goals in revenue, engagement, and retention
  • Adaptable Communication: Skilled in fostering open dialogue and building trust with diverse stakeholders, ensuring alignment with organizational goals and values
Leadership and Communication Mastery
  • Innovation Advisor: Regularly advised squadron leadership on operational enhancements that anticipated future needs and maintained mission alignment
  • Peer Mentor: Served as a trained mentor, skilled in active listening, crisis intervention, and peer support, establishing an environment where individuals could thrive
  • Workshop Facilitator: Developed and delivered workshops on leadership and communication, strengthening core skills in conflict resolution, integrity, and accountability

Leadership Experience

Upon reaching the rank of E4 in the Air Force, I was afforded many opportunities to lead., Lead, develop, and train junior airmen in primary duties, professional goals, and extra-curricular goals., Repair and troubleshoot aircraft electrical & environmental systems., Trained on project management and business consulting; advised and trained squadron Commander and supporting leadership on, innovative, new ways to do what we do better., Lead workshops on communication and leadership development, 4 years., Instructed squadron Mandatory physical training courses as a PT, 4 years., Served as a Peer Mentor for 5 years. Peer Mentors are trained on effective listening (beyond what is said,) how to talk to people including unstable people, and how to look for early warning signs of emergency situations within peers. They serve as first line response to empower and guide other Airmen across all ranks.

References

[Available upon request.]

Communication Skills

Working in the innovation cell for an aircraft maintenance squadron, I would routinely advise senior leadership on how to execute our mission more effectively into a future that we cannot predict. Having hands on experience on the flightline, and learning from project management courses like SCRUM, SIGMA 6, and Green Belt certifying agencies, I have learned how to lead, empower, and guide teams of people in a fast-paced environment with velocity and accuracy. The challenge is to execute true to the vision of our mission, the right time, the first time, every time. This requires a very high level of communication, I met this demand through several different high level leadership training courses such as some of John C. Maxwell’s teachings, as well as hands on training from Social Workers, Therapists, and Psychologists.

Accomplishments

Pioneered "Whole Airman Concept" Program
Led the launch of a comprehensive program at Cannon Air Force Base focused on team building, resilience, and morale enhancement. Collaborated with social workers, psychologists, and therapists to integrate resilience training and facilitated discussions that strengthened critical thinking and squadron cohesion. This initiative drove measurable improvements in morale, retention, and overall team performance, aligning diverse teams with shared mission objectives and fostering a culture of high engagement and accountability.


Achieved “Powerful” Team Rating as Team 1 Leader
As Team 1 Leader in Landmark Education’s Team Management and Leadership program, spearheaded initiatives that propelled the team to earn the top “Powerful” accolade—an achievement unmatched for over two years. This accomplishment reflected strong leadership, goal alignment, and a dedication to fostering a high-performance, results-driven environment that resonates with ESET’s focus on creating a motivating and collaborative culture.

Timeline

Aircraft Electrical/Environmental Sys. Specialist / Innovation Cell

USAF/AFSOC
05.2016 - 05.2022

Promotional Model

MKGT
11.2013 - 01.2016

Bachelor of Science - Business Communication

California Miramar University
05.2001 -

Senior Training Instructor

F45 Training
5 2022 - Current

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Christopher MarshallLeadership & Communication Consultant