Christopher Marte

• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions to drive a successful incline improving overall store performance.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
• Supported loss prevention efforts by adhering to security protocols and reporting suspicious activity.

• Conducted thorough and structured training programs for new team members, focusing on developing strong sales techniques, enhancing product knowledge, and fostering collaboration to create a unified and productive workforce.

• Applied advanced sales strategies, staying updated on current promotions, discounts, and security protocols, to provide customers with accurate and compelling information that boosted sales performance and elevated customer satisfaction.

• Managed end-to-end merchandising processes, including planning, designing, and maintaining visually attractive product displays, resulting in increased customer engagement, improved visibility, and higher sales conversions.

• Diagnosed and resolved a wide range of technical issues related to mobile devices, utilizing systematic troubleshooting methods to address customer concerns effectively and deliver timely solutions, ensuring a seamless user experience.