Christopher Martinez
Workplace Coordinator
Dallas,TX
Summary
Knowledgeable, diligent and resourceful Workplace Coordinator with strong relationship-building skills and significant experience in planning and executing a multitude of administrative details and projects across business units. Facility Management experience that reflects solid organizational and leadership skills and a demonstrated ability to adapt and overcome at a moment's notice. Offering a solutions-focused work ethic and a proven ability to organize workflow, coordinate resources, and resolve business issues.
Overview
8
8
years of professional experience
Work History
Workplace Coordinator
JLL
07.2022 - Current
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Ensured compliance with federal, state, and local regulations pertaining to property management by staying current on relevant laws, codes, or ordinances that impacted the facilities under my purview.
- Conducted regular staff training sessions on safety protocols and best practices, promoting a culture of accountability and awareness within the team.
- Streamlined work order processing systems which led to faster resolution times for maintenance and repair requests.
- Held classes to teach staff facility procedures.
- Assisted in budget development and financial tracking, contributing to cost-effective management of the facility.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Maintained accurate inventory records for equipment and supplies, ensuring adequate stock levels for seamless operations.
- Improved tenant satisfaction by addressing concerns promptly, maintaining open lines of communication between management and occupants.
- Managed maintenance tasks for optimal building performance, ensuring timely completion of repairs and upgrades.
Facilities Ambassador
Forrest Solutions, Jones Lang LaSalle-JLL
07.2021 - 07.2022
- Serve as a point of contact for internal and external clients seeking support and information
- Communicate with the Facility Manager and facility teams regarding upcoming repairs and projects
- Direct vendors, facilities staff, and service providers as required to create an efficient and non-disruptive work environment
- Push contractors and vendors to complete projects within specified timelines
- Assist the Facility Manager in project implementation, materials procurement, contract preparation, and scheduling
- Assist with meetings and conference room reservations
- Order, maintain and distribute supplies and inventory
- Provide support and services to mail to and deliveries
- Provide support and services to the Docucenter
- Provide training on the copiers and assist with weekly calibration and Docucare
- Assist, troubleshoot and support clients with audio and video technical issues.
Facility Manager
Discovery Point Retreat
04.2020 - 12.2021
- Provide patient support, guidance, leadership by example, and recovery coaching
- Assist patients with knowledge on how to job search, and find medical and food assistance from the government, along with education on how to balance priorities
- Facilitate weekly house, staff, and 12-step meetings at the Sober Living House, IOP, and In-Patient treatment facilities
- Manage patient intake check-ins and discharges where I create documents and organize patient files and inspect personal belongings
- Maintained, ordered, and restocked supplies and maintained records of spending costs
- Managed maintenance of the facilities where I handle the repairs or created service calls for repairs needed
- Maintained patient trust and confidentiality.
New Account Sales
Parks and Coffee
12.2015 - 04.2019
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
- Managed hundreds of accounts by reviewing and mitigating discrepancies and collaborating with account holders
- Reinvented team interaction with prospective clients by developing innovative and creative sales pitches implemented into a sales team strategy
- Developed and delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons
- Analyzed account details such as usage, sales data, and client comments to enhance understanding of product and service effectiveness and understand client needs
- Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation, and account servicing
- Consistently achieved and exceed individual and team monthly sales quotas and increase sales percentages.
Education
FMP Certification - FMP
IFMA FM Training
Fm.training07.2024
Nursing Program 2024 - Health Sciences
Dallas County Community College
07.2026
Kingwood Community College
12.2006
Skills
- Time Management
- Leadership
- Computer Skills
- Customer Service
- Communication Skills
- Microsoft Office
- Project Management
- Relationship Building
- Bilingual
- Detail-oriented
- Account Management
- Reprographics
- Technical knowledge
- Planning and scheduling
- Cost-reduction methods
- Organization
- Data Entry
- Quality Assurance
References
- Brashad Logan, Workplace Manager, JLL, brashad.logan@jll.com, 469.934.9652
- Jenna Schmidt, Regional Workplace Manager, jenna.schmidt@jll.com, 630.336.3515
- LeeAnn Ridley, Operations Manager, JLL, leeann.ridley@jll.com, 214.796.3299
- Kelly Martinez, Regional Facility Manager, Link Logistics, kellymtz1212@gmail.com, 214.546.5642
- John Kelsey, Discovery Point Retreat, jkelsey@discoverypointretreat.com, 240.401.3655
Hobbies and Interests
- Fitness
- Hiking
- Camping
- Sports
- Movies
- Music
- Cooking
- Traveling
- Meditation
JLL Well-being liason for Dallas, LERN BRG, DFW Culture Committee, Safety Committee
As Well-being Champion for DFW area, committee leader, coordinate on-site Wellness events and provide newsletters with wellness information. Recruit for the committee and get the building involved with outside wellness events like run/walks. LERN BRG is another platform I am proud to be a part of that inspires and promotes Latin Empowerment Resource Networks that provides many avenues for career development and advancement. DFW Culture Committee is being part of something that is bigger than me and is very important in life. This provides opportunities to volunteer and serve within the DFW community and create fund raising events. As a member of a safety committee, we discuss several ways to maintain a high level of safety and security through the offices from updated SOPs to assigning fire marshalls and preparing the building for evacuations.
Languages
Spanish
Professional Working
Timeline
Workplace Coordinator
JLL
07.2022 - Current
Facilities Ambassador
Forrest Solutions, Jones Lang LaSalle-JLL
07.2021 - 07.2022
Facility Manager
Discovery Point Retreat
04.2020 - 12.2021
New Account Sales
Parks and Coffee
12.2015 - 04.2019
FMP Certification - FMP
IFMA FM Training
Nursing Program 2024 - Health Sciences
Dallas County Community College
Kingwood Community College
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