Christopher Martinez

Seasoned professional with over 15 years of experience in business services, specializing in business development and project management. Demonstrated success in improving customer service techniques and implementing cost-effective strategies. Skilled in creating efficient workflows and processes to enhance productivity and service quality, while managing relationships with government and private payer sources. Proven general manager adept at implementing strategic approaches to boost profitability and sales, recognized for operational excellence and exceptional customer care. Effective at motivating, training, and developing team members to drive profitability in a competitive environment.

Performance-driven, dedicated, and highly competent professional, offering a wide-range of experience in providing Business services with hands-on background in management and sales. Demonstrated unmatched expertise in all spectrum of Medical billing, business development, and project management and other fiscal responsibility; thrived in conceptualizing and initiating superior customer service techniques and leading improvement and cost-effective plans. Exemplified proficiency in developing new work methods and processes, as well as in streamlining workflow to ensure first-class service and productivity. Applies superior communication skill in establishing and maintaining solid relationships with all level of individuals and management. Possesses outstanding talent in working within a fast-paced and high-stress working environment while demonstrating positive work ethics. Has over 15 years experience in working with government and private payer sources as well as accrediting regulatory agencies. Proficient in utilizing Microsoft Office Applications, Windows-based system, Mestemed, Med Force, Remit Data, and Brightree.

• 2011 Missouri Home Heath Leader of the Year
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