Christopher Martinez
Los Angeles,CA
Summary
Detail-oriented Logistics Expert skilled in shipment tracking and customs documentation. Focused on improving operational workflows and enhancing service delivery through timely deliveries and accurate record-keeping. Strong background in transportation management and problem resolution ensures compliance with customs regulations and elevates customer satisfaction.
Overview
9
9
years of professional experience
Work History
Material Handler
Yusen Logistics
Carson, CA
11.2025 - 01.2026
- Loaded and unloaded shipments following safety protocols to ensure compliance and minimize risk.
- Received and distributed incoming materials to designated areas, facilitating efficient workflow and organization.
- Maintained accurate inventory records of all received items.
- Counted boxes and units in loading docks to verify completion of work orders and maintain inventory accuracy.
Cross Border Customer Service Representative
Apex Logistics
Hawthorne, California
11.2024 - 10.2025
- Coordinated with clients to facilitate timely delivery of shipments and customs clearance, enhancing client satisfaction.
- Resolved shipping discrepancies by investigating issues and communicating with relevant parties, ensuring accurate and efficient operations.
- Maintained accurate records of shipments, tariffs, and other customs-related paperwork.
- Verified shipment information against packing lists prior to submitting paperwork for clearance.
- Reviewed and processed customs clearance documents for imported goods.
- Coordinated with shippers, carriers, warehouse personnel, and customers to achieve on-time delivery of cargo, streamlining logistics processes.
Logistics Coordinator
GLOBAL FREIGHT SOLUTIONS LLC
CARSON, CA
05.2021 - 10.2024
- Cultivated relationships with vendors, carriers, and customers to enhance shipping efficiency.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Analyzed data to identify cost savings opportunities in the logistics process.
- Generated reports on freight costs, delivery timelines, and invoices to support logistics decision-making.
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Examined logistics performance data to pinpoint trends and opportunities for process enhancement.
Merchandise Manager
Dollar Tree
Carson, Washington
11.2019 - 05.2021
- Managed inventory levels, ensuring optimal product availability and reducing stockouts.
- Developed merchandising strategies, enhancing product visibility and driving customer engagement.
- Collaborated with suppliers to coordinate timely delivery of merchandise shipments.
- Trained staff on merchandising techniques and customer service practices, improving team effectiveness.
Merchandise Associate
Target
Inglewood, California
01.2018 - 08.2019
- Organized merchandise displays to enhance product visibility and customer engagement.
- Assisted customers with inquiries and provided product information for better shopping experiences.
- Stocked shelves efficiently to maintain inventory levels and ensure product availability.
Crew Trainer
McDonald's
Los Angeles, CA
01.2017 - 01.2018
- Trained new crew members on operational procedures and customer service standards to enhance onboarding experience.
- Ensured compliance with food safety and sanitation guidelines to uphold health standards during shifts.
- Monitored service speed and quality to achieve and sustain high customer satisfaction levels.
Education
High School Diploma -
Opportunities For Learning - Baldwin Park Ii
Pasadena, CA11-2017
Skills
- 3PL and LTL expertise
- Customs documentation
- Shipping documentation
- Shipment tracking
- Problem solving
- Customer service
- Appointment scheduling
Timeline
Material Handler
Yusen Logistics
11.2025 - 01.2026
Cross Border Customer Service Representative
Apex Logistics
11.2024 - 10.2025
Logistics Coordinator
GLOBAL FREIGHT SOLUTIONS LLC
05.2021 - 10.2024
Merchandise Manager
Dollar Tree
11.2019 - 05.2021
Merchandise Associate
Target
01.2018 - 08.2019
Crew Trainer
McDonald's
01.2017 - 01.2018
High School Diploma -
Opportunities For Learning - Baldwin Park Ii