Christopher Matos
Meridian,ID
Summary
Driven professional with a proven track record at Topshelf Heating and Cooling, excelling in installation and repair, and demonstrating exceptional attention to detail. Enhanced customer satisfaction through efficient service and mentorship of junior installers. Skilled in preventive maintenance and troubleshooting, ensuring safety and operational excellence.
Overview
12
12
years of professional experience
Work History
Service Technician
Topshelf Heating and Cooling
06.2019 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Lead Installer
Perfect Plumbing Heating and Air
03.2015 - 06.2019
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
Armored Truck Driver
Garda Cash Logistics
05.2012 - 06.2016
- Maintained safety and security of armored vehicles by properly securing valuables, locking vehicle doors and consistently observing surroundings.
- Communicated with dispatch to discuss and report disturbances or occurrences on route.
- Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.
- Drove armored truck [Number] miles per month to transport money and valuables in [Location].
Education
High School Diploma -
Ontario High School
Ontario, CA06.2007
HVAC
College Western Idaho
Nampa, ID06.2019
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
Timeline
Service Technician
Topshelf Heating and Cooling
06.2019 - Current
Lead Installer
Perfect Plumbing Heating and Air
03.2015 - 06.2019
Armored Truck Driver
Garda Cash Logistics
05.2012 - 06.2016
High School Diploma -
Ontario High School
HVAC
College Western Idaho
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