Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Mattson

Memphis,TN

Summary

Proven leader with extensive experience in staff supervision and decision-making, notably at CareCenter Ministries. Excelled in roles requiring adaptability, attention to detail, and problem-solving abilities, significantly enhancing operational efficiency. Skilled in multitasking and fostering a culture of reliability, consistently delivering results that exceed employer expectations.

Overview

23
23
years of professional experience

Work History

Assistant Home Director

CareCenter Ministries
08.2022 - Current

process new intakes

teach biblical classes

maintain house order and cleanliness

delegate chores

write menus

lead work crews

General Laborer

CareCenter Ministries
12.2018 - 08.2022
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Lawn care
  • Moving jobs
  • Home and yard clean-ups

Detailer

Great Escapes RV Center
02.2020 - 03.2021
  • Vacuumed interiors of new and used RV's and Campers to remove dirt and debris.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interiors and exteriors
  • Applied wax to exteriors
  • Shined vehicle windows and windshields to remove water spots.
  • Maintained clean, tidy and safe work environment.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Operated drive thru wash.

Dockworker

Theodosia Marina-resort
04.2018 - 10.2018

Fueled boats

Maintained boat docks cleanliness

Cleaned and detailed boats


Assistant Produce Manager

Festival Foods
01.2017 - 10.2017
  • Planned attractive produce displays, using color and texture to enhance.
  • Purchased produce following guidelines of marketing plan.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Priced produce to achieve margin and sales goals.
  • Coached and mentored new team members.
  • Assisted customers with produce questions.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Produce Manager

Meijer
06.2016 - 01.2017
  • Planned attractive produce displays, using color and texture to enhance.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Purchased produce following guidelines of marketing plan.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Coached and mentored new team members.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Concierge Supervisor

Cancer Treatment Centers of America
06.2010 - 05.2016
  • Coached, supported and developed team with goal of continuous growth and skill improvement.
  • Facilitated and coordinated transportation services for guests.
  • Handled customer complaints to satisfy and retain guests.
  • Provided accurate information regarding local attractions, restaurants and activities.
  • Greeted guests upon arrival by providing warm welcome.
  • Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
  • Created welcoming and comfortable environment for guests.
  • Assisted with luggage handling, valet services and concierge services.
  • Assisted guests with variety of services and local attraction information.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.

Warehouse Manager

Yamaha Motor Co
06.2008 - 05.2010
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Tracked production and quality control systems to proactively identify deficiencies.

Assistant Manager

Walmart
09.2001 - 06.2008
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

Diploma - Biblical Studies

International School of Ministry
Dallas, TX
05.2024

Skills

  • Decision-Making
  • Staff Supervision
  • Active Listening
  • Problem-solving abilities
  • Adaptability
  • Self Motivation
  • Attention to Detail
  • Reliability
  • Multitasking
  • Adaptability and Flexibility
  • Forklift Operations
  • Coaching and Motivation

Timeline

Assistant Home Director

CareCenter Ministries
08.2022 - Current

Detailer

Great Escapes RV Center
02.2020 - 03.2021

General Laborer

CareCenter Ministries
12.2018 - 08.2022

Dockworker

Theodosia Marina-resort
04.2018 - 10.2018

Assistant Produce Manager

Festival Foods
01.2017 - 10.2017

Produce Manager

Meijer
06.2016 - 01.2017

Concierge Supervisor

Cancer Treatment Centers of America
06.2010 - 05.2016

Warehouse Manager

Yamaha Motor Co
06.2008 - 05.2010

Assistant Manager

Walmart
09.2001 - 06.2008

Diploma - Biblical Studies

International School of Ministry
Christopher Mattson