Summary
Overview
Work History
Education
Skills
Acting
Timeline
Generic

Christopher Maxwell

Mason,NH

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

7
7
years of professional experience

Work History

Content Editor

Independant Contractor (WCRN 830 AM)
06.2023 - Current
  • Oversaw editorial calendars and content schedules to deliver production results and relevant information on time.
  • Formatted content to adhere to industry-specific style guides.
  • Utilized feedback from clients and colleagues to improve content quality.
  • Completed thorough research into assigned topics.
  • Enhanced sound quality and added various sound effects to recordings.
  • Prepared for recording sessions by selecting and setting up microphones.

Owner/Operator

Red Brick Roasters LLC
01.2021 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Evaluated suppliers to maintain cost controls and improve operations.

Sales Associate/Barista

Smokestack Roasters
04.2022 - 06.2023
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Sales Associate/Barista Shift Lead

ARK Encounter
04.2019 - 01.2020
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Sales Associate

Old Navy
11.2017 - 12.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales/Mechanical Technician

Manchester Tool Repair
05.2016 - 06.2017
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Resolved mechanical issues using both technical and manual skills.
  • Maintained clean and organized work area to easily locate repairing tools and equipment.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Completed data entry tasks with accuracy and efficiency.

Education

No Degree - General Studies

Milford High School
Milford, NH
06.2011

Skills

  • Customer Service
  • Teamwork
  • Multitasking
  • Data Entry
  • Self Managing
  • Familiar with fast paced environments
  • Computer Proficiency
  • Recordkeeping Strengths
  • Professional Telephone Demeanor
  • Document Control
  • Typing Proficiency

Acting

I occasionally do side work acting in the Boston, MA area and remotely with voice work too.

Timeline

Content Editor

Independant Contractor (WCRN 830 AM)
06.2023 - Current

Sales Associate/Barista

Smokestack Roasters
04.2022 - 06.2023

Owner/Operator

Red Brick Roasters LLC
01.2021 - Current

Sales Associate/Barista Shift Lead

ARK Encounter
04.2019 - 01.2020

Sales Associate

Old Navy
11.2017 - 12.2018

Sales/Mechanical Technician

Manchester Tool Repair
05.2016 - 06.2017

No Degree - General Studies

Milford High School

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Christopher Maxwell