Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Mayes

Katy,TX

Summary

Proactive Operations Administrator and Assistant Store Manager with extensive experience in streamlining operations and enhancing communication. Expertise in YMS, Unload, and inventory management, coupled with strong skills in staff training, performance monitoring, and loss prevention. Bringing a collaborative approach to improve team performance and drive operational success.

Overview

11
11
years of professional experience

Work History

Operations Administrator

FedEx
03.2022 - Current
  • Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work environment.
  • Evaluated current operational practices and suggested improvement strategies.
  • Enhanced communication between departments through regular meetings, reports, and updates.
  • Comprehensive knowledge in running YMS.
  • Comprehensive knowledge in running Unload.
  • Comprehensive knowledge in managing tugger.

Assistant Store Manager

Domino's Pizza
01.2015 - 01.2017
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.

Electronics Department Manager

Target
01.2014 - 01.2015
  • Streamlined inventory management by implementing an organized system to track and maintain electronics stock levels.
  • Built a high-performing team through effective recruitment, training, and performance evaluations of electronics staff members.
  • Led regular team meetings to share updates, address concerns, celebrate successes, and foster open communication among staff members.
  • Collaborated with other departments to ensure seamless integration of cross-functional initiatives for improved store operations.
  • Implemented loss prevention strategies to minimize potential theft or damage in the electronics department.

Education

GED -

Home Schooled
04.2012

Skills

  • Verbal and written communication
  • Staff Training
  • Policy Enforcement
  • Document Management
  • Trained in YMS
  • Trained in Unload
  • Trained in managing tuggers
  • Task Delegation
  • Staff Supervision
  • Performance monitoring

Timeline

Operations Administrator

FedEx
03.2022 - Current

Assistant Store Manager

Domino's Pizza
01.2015 - 01.2017

Electronics Department Manager

Target
01.2014 - 01.2015

GED -

Home Schooled

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Christopher Mayes