Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Mays

Wilmington,NC

Summary

Proven leader and efficient problem-solver, I enhanced production efficiency and reduced waste at NIBCO through expert system troubleshooting and human-robot interaction. My strong work ethic and leadership skills have consistently improved team performance and customer satisfaction across multiple roles. Achieved significant results without wasting product showcasing my attention to detail and ability to adapt.

Overview

6
6
years of professional experience

Work History

Robot Operator

NIBCO
Stuarts Draft, VA
05.2021 - 05.2024
  • Reduced waste by regularly examining robots'' performance, identifying inefficiencies, and making necessary adjustments.
  • Conducted thorough troubleshooting and repairs, minimizing downtime due to technical issues with robots.
  • Improved production efficiency by monitoring and adjusting robot performance to meet specifications.
  • Ensured smooth transitions during production shifts by documenting daily activities related to robot operations and maintenance.

Assistant Store Manager

Valvoline Instant Oil Change
Waynesboro, VA
10.2019 - 05.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Hired and trained employees to follow proper rules and regulations in the workplace
  • Working on vehicles including changing oil and other fluids as well as replacing bulbs and filters

Shift Leader

Taco Bell
Harrisonburg, VA
11.2018 - 07.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enforced company policies and regulations with employees.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Correctly handled inventory on a weekly and monthly basis

Shift Leader

Firehouse Subs
Staunton, VA
02.2018 - 09.2018

• handled cash/credit card flow to and cash drawers to make sure income is efficiently controlled

• made a team environment to help make a quick efficient work place

• handled customer issues to make sure they are still satisfied with their experience and are willing to return again

• handled employee issues to make sure our team could work together efficiently

Education

Advanced Studies Diploma -

Buffalo Gap High School
Swoope, VA
05.2019

Skills

  • System Troubleshooting
  • Good leadership
  • Human-Robot Interaction
  • Positive Attitude
  • Teamwork and Communication
  • Strong Work Ethic
  • Attention to Detail
  • Following Instructions
  • Punctual and Reliable
  • Inventory and Stocking
  • Flexible Schedule
  • Forklift Operation
  • Identifying Flaws

Timeline

Robot Operator

NIBCO
05.2021 - 05.2024

Assistant Store Manager

Valvoline Instant Oil Change
10.2019 - 05.2021

Shift Leader

Taco Bell
11.2018 - 07.2019

Shift Leader

Firehouse Subs
02.2018 - 09.2018

Advanced Studies Diploma -

Buffalo Gap High School
Christopher Mays