Christopher McBroom
Montgomery
Summary
Professional with strong background in customer service and efficiency in handling tasks. Proven ability to work collaboratively in fast-paced environments, ensuring smooth operations and customer satisfaction. Reliable team player with strong communication skills and adaptability to changing needs. Skilled in organizing, packaging, and assisting customers with focus on achieving results.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Professional driver with focus on safety, reliability, and exceptional service. Skilled in navigating routes efficiently and maintaining vehicle cleanliness. Strong team collaborator with commitment to achieving results and adapting to changing needs. Known for punctuality, excellent communication, and discretion.
Experienced with timely and safe transportation of goods to customers. Utilizes strong navigation skills and efficient time management to meet delivery deadlines consistently. Knowledge of customer service principles and effective problem-solving techniques.
Professional security specialist with strong focus on safeguarding assets and ensuring safety. Demonstrates reliability and adaptability, consistently meeting needs of dynamic environments. Excels in team collaboration, communication, and conflict resolution while maintaining high standards. Skilled in surveillance, incident response, and access control, always prioritizing results and safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bagger/Customer Service
Randalls
02.2020 - 03.2020
- Operated cash register to process customer transactions efficiently
- Packaged groceries to ensure safe transport and customer satisfaction
- Maintained cleanliness of work area, adhering to safety protocols
- Assisted customers with inquiries, enhancing overall shopping experience
- Collaborated with team members to optimize bagging processes
Limo Driver
Hallcon
06.2023 - 01.2025
- I pick up train crews from the trains from what ever town or city they need to be picked up and take them where they need to go or i pick them up from hotels or their office to trains in other towns or cities where theyneed to be and its on call job
- Assisted passengers with luggage and ensured a comfortable travel experience.
- Maintained cleanliness and functionality of vehicle through regular inspections and servicing.
- Provided safe and punctual transportation to clients across various destinations.
- Adapted routes to accommodate traffic conditions, enhancing overall travel efficiency.
- Demonstrated excellent customer service by addressing client inquiries and concerns promptly.
Delivery Driver
dominos
09.2022 - 12.2023
- Delivered pizza cleaned the store helped customers
- Delivered orders efficiently, ensuring timely service and customer satisfaction.
- Delivered high-quality pizzas efficiently, ensuring customer satisfaction and adherence to delivery timelines.
- Maintained accurate records of deliveries and payments using point-of-sale systems.
- Assisted in training new drivers on delivery protocols and customer service standards.
- Streamlined delivery routes for improved efficiency and reduced travel time.
- Monitored vehicle maintenance needs, ensuring reliability and safety of delivery operations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Implemented best practices for order packaging to maintain food quality during transit.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
Security Guard
Securitas
09.2020 - 10.2022
- Walked interior and exterior checked alarms and checked people in and out did covid screenings
- Monitored premises to ensure safety and security for all personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Enforced access control procedures, verifying credentials of individuals entering facilities.
- Responded promptly to alarms and incidents, coordinating with local law enforcement as needed.
- Prepared detailed incident reports documenting security breaches or safety concerns.
- Trained new security staff on protocols, emergency procedures, and equipment usage.
- Implemented improved surveillance techniques to enhance monitoring efficiency across sites.
- Collaborated with management to develop comprehensive security strategies tailored to client needs.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
Allied Universal
04.2019 - 11.2020
- Patrolled, checked doors and alarm sytem, walked the interior and exterior made shure rooms or offices were locked
- Monitored premises to ensure safety and security compliance.
- Conducted regular inspections of facilities and equipment for potential hazards.
- Responded efficiently to emergency situations, coordinating with first responders as needed.
- Implemented access control measures to manage visitor entry effectively.
- Documented incidents and prepared detailed reports for management review.
- Collaborated with law enforcement during investigations or security breaches.
- Developed and maintained positive relationships with employees and visitors to foster a secure environment.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Education
High School Diploma -
Oak Ridge High School
Oak Ridge North, TX05.2009
Skills
- Security
- Surveillance
- Cleaning Experience
- Driving
- Bagging and packaging
- Team contribution
- Teamwork and collaboration
- General security
- Access control
- Property patrol
- Safe driving
- Passenger assistance
Certification
Class D Security
Languages
English
Native or Bilingual
Timeline
Limo Driver
Hallcon
06.2023 - 01.2025
Delivery Driver
dominos
09.2022 - 12.2023
Security Guard
Securitas
09.2020 - 10.2022
Bagger/Customer Service
Randalls
02.2020 - 03.2020
Security Officer
Allied Universal
04.2019 - 11.2020
High School Diploma -
Oak Ridge High School
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