Christopher McClain
Fort Worth,TX
Summary
Motivated and dependable professional with over 5 years of experience in independent sales, customer service, crisis management, and automation equipment operation. Seeking to elevate current warehouse role by leveraging skills in equipment operation and pursuing new opportunities for growth and development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Automation Equipment Operator
Walmart
Lancaster, Texas
11.2024 - Current
- Identified and resolved operational issues using computer logs and diagnostic tools.
- AEOs continuously monitor automated equipment and systems to ensure they are functioning correctly and efficiently
- Managed team dynamics to ensure collaboration.
- Communicated with team members, including engineers and supervisors, to report issues.
- Adhered strictly to designated schedules for completing assigned tasks within specified timeframes
- Led team consistently to achieve highest production metrics.
Independent Medicare Agent
Health Society LLC
San Antonio, US
01.2020 - Current
- United Healthcare Premier Producer Gold 2022
- Top 5 San Antonio Market Medicare Broker Leaderboard
- Maintain knowledge of multiple carriers plans and compare with confidence to customers
- Create, maintain, and enter information into databases
- Excellent understanding of sales tactics and marketing strategies
- Followed up with insured individuals regarding premium and deductible payments
- Skilled in assessing clients needs and recommending suitable coverage options
- Excellent organizational skills and detail-oriented
- Developed sales leads from direct referrals and networking campaigns
Warehouse Unloader
Walmart
Lancaster, TX
07.2024 - 10.2024
- Utilized equipment such as pallet jacks and forklifts, ensuring safe and efficient material handling during the unloading process.
- Effectively prioritized tasks, managing multiple shipments simultaneously while maintaining an organized workspace.
- Complied with company policies when disposing of packaging materials, promoting environmentally responsible practices within the facility.
- Anticipated potential delays due to weather or transportation issues, adjusting workload accordingly to minimize disruptions in workflow.
Medicare Phone Sales Representative
Qualfon
San Antonio, US
01.2020 - 12.2021
- Made 100s of phone calls daily to reach my sales goals
- Attended Multiple sales trainings to accomplish 110% of my sales goals
- Delivered outstanding customer service to potential clients in a high paced call center environment
- Contacted potential clients to provide policy and product review
- Met 110% of my Annual Enrollment period sales goals
- Assist in the training of new Telephone Sales Representatives
- Profound communication skills with customers as well as coworkers and employers
- Quickly became one of the top phone sales representatives for my area
Security Forces Member
USAF Joint Air Force Base
Aviano, IT
01.2016 - 12.2020
- Responsible for answering phones and greeting service members and visitors
- Served as liaison between foreign government security forces
- Assisted with the accountability of $3.5m worth of assets
- Worked directly with leadership to develop and implement accountability program
- Trained new service members in asset recovery tactics
- Aided with major vehicle accidents and provided self-aid tactics
- Presented post-brief meetings with leadership
Security Forces Member
USAF Joint Air Force Base
Osan, KR
01.2015 - 12.2016
- Operated communication equipment, vehicles and intrusion detection equipment
- Controlled provided security response to base entry
- Served as liaison between foreign government security forces
- Provided security oversight, guidance and assistance to commanders
- Trained new service members in asset recovery tactics
- Aided with major vehicle accidents and provided self-aid tactics
- Secure crime scenes, obtain statements and interview witnesses
Education
High school diploma -
Skills
- Sales & Customer Service
- Active Listening
- Crisis Management
- Training and Development
- Resilience
- Relationship Building
- Entrepreneurial Spirit
- Equipment operation
- Automated systems monitoring
- Data analysis
Personal Information
Authorized To Work: US
Certification
Forklift Certification
Timeline
Automation Equipment Operator
Walmart
11.2024 - Current
Warehouse Unloader
Walmart
07.2024 - 10.2024
Independent Medicare Agent
Health Society LLC
01.2020 - Current
Medicare Phone Sales Representative
Qualfon
01.2020 - 12.2021
Security Forces Member
USAF Joint Air Force Base
01.2016 - 12.2020
Security Forces Member
USAF Joint Air Force Base
01.2015 - 12.2016