Christopher Mcdonald
Kernersville,North Carolina
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Bartender
The Empourium
03.2021 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
Beertender
The Brewers Kettle
10.2017 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Read temperature, flow and other meters to ensure quality of beer.
- Washed production lines and storage containers to maintain clean and efficient work areas.
- Trained new bartenders.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
K-Vegas Cues And Brews
11.2016 - 02.2018
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server Shift Leader
Giadas Trattoria
01.2010 - 05.2016
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Assisted with Catering jobs off-site.
Education
No Degree - Culinary Arts-Hotel Restaurant Management
Johnson & Wales University - North Miami
Miami, FLSkills
- Health Codes Compliance
- Food Service
- Clear and Effective Communication
- Liquor, Beer, and Wine Knowledge
- Order Management
- Inventory
- Outgoing Personality
- Performance Improvement
- Organizational Ability
- Knowledge of Craft and Microbrews
- ABC Standards
- Customer Service
- Responsible Alcohol Service
- Food Preparation
Timeline
Bartender
The Empourium
03.2021 - 10.2023
Beertender
The Brewers Kettle
10.2017 - 08.2023
Bartender
K-Vegas Cues And Brews
11.2016 - 02.2018
Server Shift Leader
Giadas Trattoria
01.2010 - 05.2016
No Degree - Culinary Arts-Hotel Restaurant Management
Johnson & Wales University - North Miami
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