CHRISTOPHER MCDONALD
Summit Fire and Security
Pearisburg,VA
Summary
Construction professional prepared to take on leadership responsibilities in managing work sites. Known for effectively coordinating projects and fostering collaborative work environment. Reliable team player with focus on achieving results and adapting to changing needs. Skilled in project management and safety compliance.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
15
Years of experience
Work History
Fire Alarm Foreman
5 Years- Supervised daily operations, ensuring compliance with safety regulations and company standards.
- Coordinated project timelines and resource allocation to optimize workflow efficiency.
- Trained and mentored junior staff on installation techniques and equipment handling.
- Conducted inspections of fire security systems for quality assurance and performance reliability.
- Resolved technical issues promptly, minimizing project delays and maintaining client satisfaction.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Trained workers in proper methods, equipment operation and safety procedures.
- Built and Installed Different types of Conduit for Project Raceways as well as Other Materials as well.
Reverse Logistics Analyst II
1 Year 10 Months- Facilitated communication between transportation companies, contractors and customers to efficiently handle logistics problems.
- Created automated Microsoft Excel templates and reports for logistics data.
- Key member of global distribution operations team that coordinated shipments across Multiple countries.
- Relayed information between drivers and recipients, including ETA and potential delays.
- Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags.
- Fostered customer retention by cultivating long-term rapport based on prompt and courteous service.
- Automated office operations, managed client correspondence and supplied record tracking and data communication services.
- Communicated with customers and management to report delays, including emergencies, weather challenges and carrier schedule changes.
Intl. Inventory Analyst I
2 Years 6 Months- Oversaw daily inventory cycle counts and resolved any discrepancies.
- Developed weekly and monthly tracking systems and issued routine reports to help senior leaders improve decision-making related to inventory levels and processes.
- Limited risk of excessive inventory and obsolescence by working collaboratively across departments.
- Helped business meet customer demands by working with procurement team to optimize inventory levels.
- Completed year-end full physical inventories and communicated counts to inventory managers for review.
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Input weights, charges, discrepancies and other data in Microsoft Excel.
- Promoted improvements in process efficiency and productivity by Implementing Six Sigma Lean Training.
Order Management Analyst
5 Years 8 Months- Mastered company sales and order management processes, becoming go-to expert in company, answering questions from various personnel levels.
- Fielded incoming calls and emails from customers and sales representatives and verified clear and complete communication among involved parties.
- Processed orders and entered into Microsoft Excel program for tracking, maintaining, monitoring and reporting.
- Managed intercompany material transfers across program repair facilities, and monitored through pick, inspect, pack and ship processes.
- Learned company products and services and communicated effectively with internal and external customers regarding actual and potential sales.
- Verified client information and validated data before creating shipping paperwork and internal documents.
- Resolve on a weekly basis items sent in outside S.O.P that have been received into Questionable Receipts. Research issues using Programs such as Vantive, Oracle, FSApps and Excel. Understand reporting needs of the business and develop solutions that provide management with actionable information
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Manage Repair and Return Department worldwide. Depots in Australia, Austria, China, England and the US.
- Provide consultative support to management. Consistent with strategic objectives for the business. Work with upper management, Sales team and customers on issue resolution. Identify and resolve conflicts or missing links between channel partners and end customers
- Create Return Authorization forms for clients returning products of different types for Repair. Bill clients for services and ensure continual achievement of Service Level Agreements
Education
High school or equivalent - General Studies
Skills
Data management - 10+ years
Warehousing and delivery - 10+ years
Inventory counting - 2 years
Increasing efficiency and productivity - 10+ years
Documentation skills - 10+ years
Safety practices - 10+ years
Tracking inventory levels and orders - 10+ years
Coordinating transportation - 10+ years
Customer service - 8 years
MS Office - 10+ years
Problem resolution - 10+ years
Attention to detail
Decision-making
Effective communication
Dedicated work ethic
Critical thinking
Teamwork and collaboration
Workplace safety
Timeline
Fire Alarm Foreman
Summit Fire and Security
06.2021 - Current
Reverse Logistics Analyst II
NCR Corporation
01.2019 - 11.2020
Intl. Inventory Analyst I
NCR Corporation
06.2016 - 12.2018
Order Management Analyst
NCR Corporation
04.2011 - 12.2016
Cobb Adult Education Center
High school or equivalent from General Studies