Christopher McDowell
Dalton,GA
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized, motivated, and eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Data Center Technician
Core Scientific
09.2021 - 11.2023
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Installed and managed structured cabling infrastructure.
- Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Streamlined processes for hardware installation, saving time and reducing potential errors during deployment.
- Optimized data center performance through regular equipment audits and updates, ensuring optimal functionality.
- Reduced downtime for clients by swiftly addressing technical issues and performing routine maintenance on servers.
- Dressed and labeled cables for easy identification and traceability.
- Identified and reported problem devices and replaced defective parts.
- Increased data center efficiency by implementing new server management techniques and troubleshooting methods.
- Recorded received products into database using asset tags information, product manufacturer, model and serial number.
- Developed comprehensive documentation for data center operations, promoting consistency in daily procedures and training new staff members effectively.
- Assisted with the planning and execution of large-scale infrastructure upgrades, ensuring minimal disruption to client services.
- Supported senior teammates performing crisis management during critical situations or major service outages.
- Conducted regular capacity planning exercises to ensure adequate resources were available to accommodate future growth projections without compromising system performance.
- Mentored junior staff members providing valuable technical knowledge-sharing opportunities that fostered a supportive work culture within the team.
- Entered device locations and cable connections into database.
- Improved energy efficiency with implementation of advanced cooling systems.
Automotive Technician
Walmart
11.2019 - 07.2021
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Monitored shop equipment to maintain safe working condition.
- Kept detailed records of repairs, labor involved and parts used.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Wrote service orders, accepted payments and updated customer accounts to maintain CRM system.
- Assisted drivers by safely directing vehicle backward to position correctly.
Line Cook
Cookout
09.2018 - 10.2019
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Kept stations stocked and ready for use to maximize productivity.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
Education
High School Diploma -
Red Bank High School
Chattanooga, TN05.2020
Some College (No Degree) - Information Technology
Southern New Hampshire University
Hooksett, NHSkills
- Diagnostic Assessment
- Bay maintenance
- Writing work tickets
- Hazardous waste management
- Time Management
- Troubleshooting skills
- Maintenance scheduling
- Tire mounting and balancing
- Customer Service
- Maintaining records
- Risk assessments
- Data management
- Organization
- Computer skills
- People skills
- Project planning
- Computer hardware troubleshooting
- Network troubleshooting
- Data center operations
- Network support
Education and Training
other,other
Timeline
Data Center Technician
Core Scientific
09.2021 - 11.2023
Automotive Technician
Walmart
11.2019 - 07.2021
Line Cook
Cookout
09.2018 - 10.2019
Some College (No Degree) - Information Technology
Southern New Hampshire University
High School Diploma -
Red Bank High School
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