Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Mcgehee

McHenry,IL

Summary

Dynamic leader with a proven track record at USIC Locating Services, excelling in staff management and customer service. Enhanced team productivity through effective training and mentoring, while implementing strategic initiatives that improved customer satisfaction. Skilled in optimizing workflows and fostering a collaborative environment, driving operational excellence and achieving organizational goals.

Overview

26
26
years of professional experience

Work History

Supervisor

USIC Locating Services
11.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.

President

Crm Distribution
01.2001 - 01.2025
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
  • Delivered operational excellence by optimizing resources, processes, and overall cost structure.
  • Supported project management team for optimal performance.
  • Reduced operational costs through strategic cost management initiatives.
  • Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.

Project Manager

Jsh Construction
01.1999 - 01.2023
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Managed projects from procurement to commission.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.

Education

Automotive

Mchenry West Campus
McHenry, IL
06-2001

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Timeline

Supervisor

USIC Locating Services
11.2023 - Current

President

Crm Distribution
01.2001 - 01.2025

Project Manager

Jsh Construction
01.1999 - 01.2023

Automotive

Mchenry West Campus

Similar Profiles

CREATE PROFILE
Christopher Mcgehee