CHRISTOPHER MCILHENNY
Halifax,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
DIRECTOR OF CUSTOMER ONBOARDING AND MARKETING SUPPORT
LIVING VEHICLE
03.2020 - 04.2024
- Oversaw execution of product photo/video shoots.
- Transferred and organized all existing customer information into new database
- Provided in-person tours to potential customers and responded effectively to questions
- Insured inventory was up to date and handled restocking
- Facilitated customers interaction as the face of the company
- Maintained quality of company product and collaboratively overcame obstacles
- Responded to the day to day needs in a timely and productive manor
- Provided onsite support and training to customers all over the united states.
SHIFT SUPERVISOR
STARBUCKS
07.2019 - 03.2021
- Effectively lead and supervised 31 employees to ensure efficient store operations
- Responsible for inventory and management of store products
- Facilitated new hires training in operational norms while maintaining store front efficiency
OFFICE MANAGER
CHIROPRACTIC FITNESS CLINICS
01.2014 - 01.2017
- Assisted with general office management including updating patient information and maintaining online databases
- Collaborated directly with patients and physician to improve patient experience and uphold treatment
- Created online website and social media pages for Chiropractic Fitness Clinic
- Implemented company-wide transition to online database for patient records
Education
High School Diploma -
Homeschooled
Harrisburg, PA06.2012
Skills
- Social Media Content Creator
- Adobe Lightroom
- Event Planning
- Photography
- Store Management
- Microsoft Office Suite
- Effective Under Pressure
- De-escalation techniques, negotiation
- Creative problem-solving
- Ability to work under pressure
- Familiarity with project management software (eg, Asana, Trello, Jira)
- Empathy and supportiveness
Timeline
DIRECTOR OF CUSTOMER ONBOARDING AND MARKETING SUPPORT
LIVING VEHICLE
03.2020 - 04.2024
SHIFT SUPERVISOR
STARBUCKS
07.2019 - 03.2021
OFFICE MANAGER
CHIROPRACTIC FITNESS CLINICS
01.2014 - 01.2017
High School Diploma -
Homeschooled
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