CHRISTOPHER MCILHENNY
Halifax,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
DIRECTOR OF CUSTOMER ONBOARDING AND MARKETING SUPPORT
LIVING VEHICLE
Santa Barbara, CA
03.2020 - 04.2024
- Oversaw execution of product photo/video shoots.
- Transferred and organized all existing customer information into new database
- Provided in-person tours to potential customers and responded effectively to questions
- Insured inventory was up to date and handled restocking
- Facilitated customers interaction as the face of the company
- Maintained quality of company product and collaboratively overcame obstacles
- Responded to the day to day needs in a timely and productive manor
- Provided onsite support and training to customers all over the united states.
SHIFT SUPERVISOR
STARBUCKS
Harrisburg, PA, Newport Beach CA
07.2019 - 03.2021
- Effectively lead and supervised 31 employees to ensure efficient store operations
- Responsible for inventory and management of store products
- Facilitated new hires training in operational norms while maintaining store front efficiency
OFFICE MANAGER
CHIROPRACTIC FITNESS CLINICS
Gettysburg, PA
01.2014 - 01.2017
- Assisted with general office management including updating patient information and maintaining online databases
- Collaborated directly with patients and physician to improve patient experience and uphold treatment
- Created online website and social media pages for Chiropractic Fitness Clinic
- Implemented company-wide transition to online database for patient records
Education
High School Diploma -
Homeschooled
Harrisburg, PA06.2012
Skills
- Social Media Content Creator
- Adobe Lightroom
- Event Planning
- Photography
- Store Management
- Microsoft Office Suite
- Effective Under Pressure
- De-escalation techniques, negotiation
- Creative problem-solving
- Ability to work under pressure
- Familiarity with project management software (eg, Asana, Trello, Jira)
- Empathy and supportiveness
Timeline
DIRECTOR OF CUSTOMER ONBOARDING AND MARKETING SUPPORT
LIVING VEHICLE
03.2020 - 04.2024
SHIFT SUPERVISOR
STARBUCKS
07.2019 - 03.2021
OFFICE MANAGER
CHIROPRACTIC FITNESS CLINICS
01.2014 - 01.2017
High School Diploma -
Homeschooled