Christopher McLean
Summary
Customer-focused Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Experienced with efficient package handling and loading. Utilizes organizational skills to maintain streamlined workflow. Track record of reliability and teamwork in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Package Loader
UPS
08.2024 - Current
- Quickly adapted to changing priorities due to fluctuating shipment volumes or unexpected circumstances such as late arrivals or equipment malfunctions.
- Implemented time management strategies to prioritize tasks and ensure timely completion of all assignments.
- Assisted with unloading incoming shipments as needed, helping maintain efficient workflows throughout the facility.
- Promoted a culture of continuous improvement by proactively identifying opportunities for enhancing operational efficiencies and sharing best practices with colleagues.
- FORKLIFT OPERATOR
Quality Control
Maggie’s Para-Transit Corp
08.2020 - 12.2023
- Clean and maintain the appearance of all Access-A-Ride Buses and cars using high pressure hoses
- Transported patients to hospitals or other medical facilities in a timely manner.
- Maintained the cleanliness of ambulate interior, exterior and equipment.
- Recorded accurate times of departure and arrival on log sheets.
Warehouse Stock Worker
Uncommon Goods
06.2017 - 03.2020
- Maintained accurate stock inventory records and daily reports.
- Organized merchandise in the warehouse to maximize efficiency of space utilization.
- Received incoming shipments, verified contents against purchase orders, and stocked shelves accordingly.
- Ensured that all safety guidelines were followed while handling materials and operating equipment.
- Maintained cleanliness of work area by sweeping floors, removing debris.
Grocery Store Associate
Fisher Supermarket
06.2015 - 03.2017
- Operated cash register to process customer purchases accurately and efficiently while providing excellent customer service.
- Assisted in stocking shelves, organizing products, and ensuring product displays were clean and well-maintained.
- Provided exceptional customer service by answering questions about products, prices, availability, product uses, and credit terms.
- Completed special orders for customers when requested.
- Maintained a clean work environment to ensure safety standards were met at all times.
Education
Business Management -
Hosts Community College City University of New York
Bronx, NYEmergency Medical Technician -
John Jay College of Criminal Justice City University of New York
New York, NYContinuing and Professional Studies Real Estate -
Baruch College City University of New York
New York, NYSkills
- Shipment Preparation
- Customer Service
- Materials Inspection
- Inventory Control
- Effective Communication Abilities
- Team Leadership
- Heavy lifting
- Label reading
- Vehicle loading
- Warehouse navigation
- Pallet jack operation
- Hand-eye coordination
- Deadline adherence
- Package scanning
- Warehouse safety
- Forklift operation
- Safe chemical handling
- Warehouse machine operation
- Hospitality and accommodation
- Willing to learn
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Lifting and sorting
- Multitasking
- Loading and unloading
- Critical thinking
Certification
- American Heart Association CPR AED
- Eight and Sixteen Hours Security Certificate
Timeline
Package Loader
UPS
08.2024 - Current
Quality Control
Maggie’s Para-Transit Corp
08.2020 - 12.2023
Warehouse Stock Worker
Uncommon Goods
06.2017 - 03.2020
Grocery Store Associate
Fisher Supermarket
06.2015 - 03.2017
Emergency Medical Technician -
John Jay College of Criminal Justice City University of New York
Continuing and Professional Studies Real Estate -
Baruch College City University of New York
Business Management -
Hosts Community College City University of New York
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