Summary
Overview
Work History
Education
Skills
Timeline
Generic
Christopher Mclean

Christopher Mclean

Fayetteville,NC

Summary

Established Business Owners seeking Sales position in which my skills and experience will be effectively utilized for increased profitability and product sales volume by joining a dynamic team.

Knowledgeable in sales with solid background in managing teams and overseeing operations. Proven track record in enhancing operational efficiency and implementing effective management strategies. Demonstrated leadership and team-building skills, ensuring smooth workflow and high employee morale.

Overview

26
26
years of professional experience

Work History

Supervising Manager

Omni Medical Systems
01.2017 - Current
  • Recruited clients with sales calls, door to door marketing and direct contact.
  • Improved revenue for providers.
  • Experienced billing for Mental Health specialties.
  • Ensure claims are entered and submitted within 48 hours of receipt.
  • Accurately apply payments to patient accounts.
  • Post and reconcile insurance and patient payments. Research and resolve incorrect payments, EOB rejections, and other issues with outstanding accounts.
  • Insure accuracy of insurance claims. Verify correct ICD-10, and CPT codes for a variety of specialties.
  • Set up new patient accounts.
  • Assign ICD-10 to physicians diagnosis and insure correct level of service and various other CPT codes.
  • Set-up practice management software for submission of electronic claims to clearinghouse. Work with clearinghouse to resolve file compatibility issues.
  • Retrieve Electronic Remittance Advice (ERA's).
  • Send secondary claims upon processing of primary insurance.
  • Monthly processing of Patient statements. Answer and resolve patient billing inquires.
  • Follow up on Insurance and patient aging. Re-submit insurance claims as necessary.
  • Insure office practices are in compliance with HIPAA regulation.

Director

Unity Home Care
01.2006 - Current
  • Ensured availability of professional services for patients.
  • Hired and trained all healthcare staff.
  • Prepared weekly reports on patient progress.
  • Maintained records of all facility activities.
  • Prepared staff schedules to ensure that all shifts were covered.
  • Resolved staff and patient issues in a timely courteous manner.
  • Maintained and updated patient records.
  • Matched patients with the appropriate services.
  • Coordinated with other managers to develop cohesive facility operations plans.
  • Communicated with patients and staff to determine care needs.
  • Developed database of individual patient care plans.
  • Reviewed monthly budgets and allocated staffing resources.
  • Evaluated staff performance and provided regular feedback.
  • Ensured that patient safety standards were upheld.

Mortgage Loan Officer

Residential Mortgage Corporation
01.2006 - 01.2010
  • Promoted business by developing relationships with new and existing realtors, borrowers and builders.
  • Advised loc-in-policy borrowers and ensured that loc requests were completed properly.
  • Pre-qualified and interviewed potential borrowers.
  • Provided information to borrowers and related parties about loan options, documents, market conditions and other requirements necessary to close the loan.
  • Helped operations personnel in processing and closing loans.
  • Analyzed and reviewed new loan guidelines, updates, programs and changes.

Sales Professional

Leith of Fayetteville
01.1999 - 01.2005
  • Followed up and responded to warm Internet leads and customer questions on vehicle availability, price, and options; field inquiries from AutoTrader, TrueCar, and Edmunds websites.
  • Interviewed prospective customers to identify purchasing needs and articulate vehicles value and benefits.
  • Scheduled prospective customer appointments to direct sales traffic to dealership.
  • Investigated and resolved grievances from existing and prospective customers, and forwarded unresolved complaints to designated departments for additional investigation.
  • Maintained currency on industry trends, new and pre-owned vehicle inventories, and individual vehicle features.

Education

High School Diploma -

Douglas Byrd
Fayetteville, NC
06-1991

Skills

  • Employee development
  • Innovation management
  • Troubleshooting and problem resolution
  • Data-driven decision making

Timeline

Supervising Manager

Omni Medical Systems
01.2017 - Current

Director

Unity Home Care
01.2006 - Current

Mortgage Loan Officer

Residential Mortgage Corporation
01.2006 - 01.2010

Sales Professional

Leith of Fayetteville
01.1999 - 01.2005

High School Diploma -

Douglas Byrd

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