Christopher McQueen
Salt Lake City
Summary
Dynamic apparel coordinator with a proven track record at Rossignol, excelling in customer service and account management. Expert in M3 database management and cross-functional collaboration, driving operational efficiency and enhancing product delivery. Recognized for optimizing sample organization and supporting successful trade shows, ensuring exceptional brand representation and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Apparel Coordinator
Rossignol & Dale of norway
Park Ciry
09.2022 - 08.2025
- Served as the main point of contact for customers service team, sales representatives, and dealers, providing product information, resolving issues, and ensuring excellent customer service.
- Supported the Apparel Director with operational and commercial tasks, including showroom support, sample management, and preparation of seasonal sell-in tools.
- Coordinated and tracked the reception of apparel products from suppliers, updating delivery schedules and ensuring on-time deliveries.
- Managed apparel product database in M3, maintained accurate Estimated Time of Delivery (ETD) information, and worked closely with warehouse and logistics teams.
- Collaborated with marketing and sales teams to create and distribute digital content for accounts and assist in trade show and sales meeting planning.
- Led sample organization and inventory management for showroom displays and customer requests, utilizing Excel to track and distribute sample sets.
- Supported the marketing team by preparing materials for apparel-related events, photo shoots, and promotions, ensuring timely processing of orders and returns.
- Acted as a liaison between the apparel brand and ambassador program, managing communications, orders, and follow-ups.
- Worked cross-functionally with sales, traffic, credit, and warehouse departments to ensure smooth operations and customer satisfaction.
Floor Lead
Backcountry
Park City
09.2021 - 09.2022
- Supervised daily operations and ensured adherence to safety protocols.
- Trained new team members on workflow processes and operational standards.
- Coordinated tasks among staff to optimize workflow and efficiency.
- Worked directly with store manager to verify achievement of sales, retention and quality targets.
Store Manager
Ski N' See
Midvale
09.2012 - 09.2020
- Maintained store organization by ensuring products were stocked and displayed correctly.
- Supported inventory management by conducting regular stock counts and reporting discrepancies.
- Participated in staff training sessions to learn about new products and sales techniques.
- Recruited, trained and supervised new employees.
Education
UX Design - User Experience Design
Dev Mountain UX/UI
Provo, UT11-2021
Skills
- Customer Service & Account Management
- Apparel Product Management (M3 Database, ETD Management)
- Sales Support & Coordination
- Trade Show & Event Planning
- Sample & Inventory Management (Excel)
- Cross-Functional Collaboration
- Marketing & Content Support
Accomplishments
- Eagle Scout
Timeline
Apparel Coordinator
Rossignol & Dale of norway
09.2022 - 08.2025
Floor Lead
Backcountry
09.2021 - 09.2022
Store Manager
Ski N' See
09.2012 - 09.2020
UX Design - User Experience Design
Dev Mountain UX/UI
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