Christopher Medlin
Dallas,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
23
23
years of professional experience
Work History
District Manager
Mizzen+Main
09.2021 - Current
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
DESIGN MANAGER
WEST ELM SHOPS AROUND LENOX
10.2019 - 06.2021
- Creating and delivering inspiring must have concepts based in West Elm product
- Goal setting and coaching design team to provide exceptional design experience
- Driving store profitability by controlling expenses, managing payroll and driving results.
Store Manager
J.Crew
03.2016 - 05.2017
- Optimized store displays and appearance via strategic merchandising
- Implemented business controls designed to reduce overall shrinkage levels to less than 1%
- Analyzed customer levels and planned resources according to needs
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Assistant Manager
Brooks Brothers
04.2013 - 04.2014
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Recruited, interviewed and hired individuals which would add value to the team while bringing a wealth of experience
- Devised, deployed and monitored promotional approaches to boost long-term business success with optimal sales and profit levels.
Store Manager
Ascena Retail Group, inc. (Loft)
03.2011 - 04.2013
- Coaching to performance and driving excellence in one of the most high-profile locations in Atlanta
- Driving results through creating and developing talent
- Setting the tone/creating atmosphere to drive exceptional client engagement
- Communicating to field leadership to drive bottom line sales.
Store Manager
American Eagle
03.2010 - 03.2011
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Assistant Store Manager
Gap Inc.
08.2001 - 03.2010
- Reduced process gaps while training new hires on products, software, operational best practices and store protocols
- Maintained high levels of organization in the store by directing customers and replenishing merchandise
- Completed all daily tasks and special assignments with an efficient and quality-driven approach
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Kennesaw State University
Atlanta01.2004
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Goal Setting and Performance Metrics
- Multi-unit management
Timeline
District Manager
Mizzen+Main
09.2021 - Current
DESIGN MANAGER
WEST ELM SHOPS AROUND LENOX
10.2019 - 06.2021
Store Manager
J.Crew
03.2016 - 05.2017
Assistant Manager
Brooks Brothers
04.2013 - 04.2014
Store Manager
Ascena Retail Group, inc. (Loft)
03.2011 - 04.2013
Store Manager
American Eagle
03.2010 - 03.2011
Assistant Store Manager
Gap Inc.
08.2001 - 03.2010
Kennesaw State University
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