Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Merrifield

Mount Washington,KY

Summary

Experienced and accomplished manager, coach and mentor with proven leadership and robust background, committed to leveraging proven track record of successful project execution, leadership abilities and strong communication skills to help drive business growth.

Overview

29
29
years of professional experience

Work History

Senior Manager

Direct Wholesale Outlet
01.2018 - Current
  • Managed a wholesale company providing goods to a variety of retail markets, including collegiate and greek stores(fraternity and sorority) across the U.S
  • Responsible for product design, development, import, licensing and royalties of goods, as well as website management, order processing, vendor relations and marketing
  • Human resource responsibilities include: payroll administration(ADP), health/dental benefits, 401k administration, scheduling and performance evaluations
  • Developed and maintained overwholesale vendor accounts and provided exemplary service on a daily basis.

Director of Operations

Gray’s College Bookstore LLC
01.2003 - 01.2018
  • Responsible for hiring, training and developing a management team of up to 30 managers in six retail stores and warehouses in 5 states
  • Responsible for budgeting sales, cost of goods, payroll and expenses for all entities, and driving sales through marketing and advertising
  • Increased retail sales to 30 million dollars annually through the development of retail training, rental and consignment programs
  • Adopted social media and grassroots efforts to grow small company into one of the largest family-owned college bookstore chains in the country
  • Developed fair pay and performance evaluation programs, as well as programs celebrating company culture and promoting charity and goodwill to the communities we served.

Operations Manager

Gray’s College Bookstore at U of L
01.1996 - 01.2003
  • Responsible for directing, planning, and controlling the day to day non-retail functions of a store
  • Management of the building/exterior, mechanicals, store-front and offices
  • Responsible for the creative planning of advertisements and marketing
  • Worked with the management team to write an employee handbook, training manual, and various training videos
  • Other responsibilities include: payroll, scheduling, accounting, and performance reviews.

Custom Publishing Manager

Catawba Publishing
01.1995 - 01.2001
  • Managed accounts with 35 professors and created accounts with 40 more on three campuses over several years
  • Increased custom book profit margin 25% in 15 months
  • Used innovative methods such as faculty breakfasts and seminars to create new business.

Education

BACHELOR OF ARTS - HISTORY

UNIVERSITY OF LOUISVILLE

SAINT XAVIER HIGH SCHOOL
1991

Skills

  • Proven sales leader and trainer
  • Self-motivated; detail-oriented; function well independently and as a team member
  • Technical and creative writing
  • Mentorship and coaching skills
  • Proficient in Microsoft Word, Excel, PowerPoint, Networking, POS Systems, IT
  • Administration, ADP, Quickbooks
  • Reporting Oversight
  • Resource Allocation
  • Data Analytics
  • Budget Oversight
  • Strategic Planning
  • Market Analysis
  • Warehousing Functions
  • Budget Administration
  • Documentation and Reporting
  • Data-Driven Decision-Making
  • Operations Planning
  • Reporting Management
  • Organizational Improvement
  • Troubleshooting and Problem Resolution
  • Cross-Functional Communication

Timeline

Senior Manager

Direct Wholesale Outlet
01.2018 - Current

Director of Operations

Gray’s College Bookstore LLC
01.2003 - 01.2018

Operations Manager

Gray’s College Bookstore at U of L
01.1996 - 01.2003

Custom Publishing Manager

Catawba Publishing
01.1995 - 01.2001

BACHELOR OF ARTS - HISTORY

UNIVERSITY OF LOUISVILLE

SAINT XAVIER HIGH SCHOOL

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