Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Timeline
StoreManager

Christopher Meyer

Highwood,IL

Summary

At the Forest Bootery, I spearheaded inventory management in my beginning and eventually understanding foot health and proper fitting for individual customers, I started applying service with excellence, significantly enhancing shopping experiences and operational efficiency. My problem-solving and organizational skills led to streamlined operations (ie payroll, paying all taxes, human resources, delegating duties to ensure success ). Employee performance improved and fostered a positive work environment and boosting retention.

Overview

29
29
years of professional experience

Work History

Store Manager

Forest Bootery
06.1995 - Current

Started inventory;

Checking actual product (verification of what we ordered at the price we contracted)

,Receiving,pricing,displaying, merchandising and placing in a place that was helpful to staff.

  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Optimized store displays and appearance via strategic merchandising.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
  • Managed store organization, maintenance, and purchasing functions.
  • Submitted orders for new inventory.
  • Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
  • Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
  • Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
  • Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
  • Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
  • Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
  • Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Implemented new promotional campaigns that effectively drove foot traffic into the store during seasonal events or product launches.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Bachelor of Science - Business And Managerial Economics

Eastern Illinois University
Charleston, IL
05.1997

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization

Affiliations

  • V.F.W

Additional Information

Life Member and Officer of the V.F.W since 1992

Timeline

Store Manager

Forest Bootery
06.1995 - Current

Bachelor of Science - Business And Managerial Economics

Eastern Illinois University
Christopher Meyer