Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Director of Operations
Natural Dog Company
05.2022 - Current
Manage and oversee Supply Chain, Quality, Planning, Inventory Control, Product Sustainment and Development, Transportation and 3PL.
Supervise a team of 5 employees, ensuring efficient operations and performance.
Manage a team to prevent inventory stock outs by resolving process issues from Amazon and Natural Dog Company, conducting root cause analysis for long-term solutions.
Re-source new vendors for top 80% of the company’s products with the focus on improved pricing, quality, lead times, and capabilities.
Direct daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Oversee successful implementation of operational strategies and policies to drive organizational growth and productivity.
Conduct regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Collaborate with senior management to develop and execute long-term corporate goals and objectives.
Manage budgets and resources, optimizing allocation for maximum impact on business objectives.
Establish strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
Allowed Natural Dog Company to earn certifications that the company was unable to acquire with previous vendors.
Monitor budget and utilized operational resources.
Lead activity around earning NASC Certification for Operations Process as well as Product Quality.
Create tools for forecasting to provide a daily, weekly and monthly viewpoint on inventory as well as showing cash position on the inventory to ensure no stock outs as well as having transparency to the company on inventory levels.
In 2023, recognized cost savings of over $500k through negotiating and new vendor selection while improving overall quality and performance of the products.
In 2024, on track to recognized cost savings of roughly $400k through new vendor selection and process efficiencies (shipping fee and3PL fee avoidance with Amazon).
Achieved cost savings through reformulating some of the Tier A SKUs that will fall between $500-800k while still improving the overall quality of the products.
Developed processes with vendors to allow for inventory to be sent directly from the vendor to Amazon which allowed for the removal of an additional shipment to the 3PL and avoidance of extra touches.
Created and coordinated the implementation of over 75% of the products to be packaged in an inner case as well as a master case to allow for additional flexibility for shipping to retailers.
Supported the sourcing, development, and transition of Natural Dog Company’s internal warehouse to a 3PL.
Implemented a completely new ERP system transition (NetSuite to NetSuite) as well as a new inventory database (ShipHero) for integration with the 3PL.
Updated SKU nomenclature to allow for an entirely new part number naming system that allowed for cohesion and clarity on each product regarding its category, product type, grade of product, and size.
Worked with a 3rd party designer to update and rolled out an entirely new branding and labeling look for the brand for enhanced visual of the product which has tied to increase in sales.
Developed a process and Supply Chain to deliver 19 total new SKUs in 2023 and12 total in 2024.
Supply Chain Manager
Nel Hydrogen US
03.2021 - 05.2022
Sole Supply Chain representative for the company’s largest project and the largest electrolyzer to produce hydrogen in the world (M4000).
Worked with EPC (Engineering, Procurement and Construction company) to determine vendors for all parts and define, develop, and source all material for the M4000 project.
Strategically negotiated, developed, and expedited all vendors to meet the contractual delivery date for the project, regardless of material shortages and logistics complications.
Developed a new and growing Supply Chain in which new vendors are working with new product incorporation and production.
Worked through strategic struggles related to logistic challenges and material availability impacted by Covid-19 as well as global changes and adjustments.
Worked on audit team at Nel to review internal processes and develop case studies to identify process gaps and propose potential solutions.
Oversaw demand planning, purchasing, and logistics.
Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
Manager, Commodity Management & Purchasing
Doosan Fuel Cell America
06.2018 - 03.2021
Developed and stabilized a Supply Chain department with more than 50% turnover yearly prior to joining.
Included working with the existing team and defining individual goals, individual tasks and commodities, as well as sharing and teaching product and company knowledge.
Supervised 7 team members without any employee departures once joining.
Fixed payment terms with the supply chain, negotiated both NET terms and credit limits.
Savings of over $5.5 million in2019 including $3 million on main module produced in Thailand by improving processes and implementing a support system to the supplier.
Achieved cost reductions across the200 sub-vendor supplied components for main module.
Reduced air shipments from sub-tier suppliers to key supplier in Thailand by more than 95%.
Increased production capacity of largest and most highly engineered component by 150%.
Worked as Supply Chain support in an engineering design project to develop a new supplier located in China that saved $2M yearly.
Improved design, functionality, and aesthetics.
Worked as Supply Chain support for major cost reduction activity that transitioned to a new product configuration for the company’s major electrical power source, saving 15% in product cost through negotiations and new supplier development.
Collaborated closely with engineering to determine components with higher reliability at the same or lower cost and developed the vendor to be able to meet Doosan’s requirements and volume.
Developed companywide standard works for inventory control, non-product ordering, supplier and non-disclosure agreement setup, and vendors involved with material assists from Doosan.
Managed and ran two cross-functional Task Force Teams: Internal Inventory Control and Customer Owned Inventory Control at a Vendor, which helped improve inventory accuracy by over40% each and save hundreds of thousands of dollars in material write-offs.
Doosan’s production target was met per the plan in2020 with no modifications or adjustments regardless of Covid-19 impacts.
Cost negotiations and supplier development also led to the product cost for the year being lower than the year’s target and marked the lowest product cost in the history of the product.
Sr. Materials/Scheduling Planner
St. Materials/Scheduling Planner
05.2015 - 06.2018
Worked with upper management to determine build plans based off open or forecasted Sales Orders and accurately run MRP and MPS using the ERP system (JDE).
Supervised 2 team members.
Planned and scheduled orders and material deliveries for hundreds of different common and spare parts.
Determined material distribution for major and long lead time products and components along with internal high-volume components.
Analyzed shortages, purchase orders, spares, and inventory scheduling daily.
Organized and directed the build schedule of high-volume components as well as strategic components.
Worked with engineering to smoothly incorporate configuration changes based on shop availability and timeline restraints.
Education
Bachelor of Business Administration -
University of Massachusetts
Amherst, MA
05.2013
Skills
Problem-Solver
Leader
Supervisory Skills
Fast Paced Environment
Operational Efficiency
Strategic Planning and Execution
Process Improvement
Business Management
Cost Control
Performance Analysis
Resource Allocation
SOFTWARE ABILITIES
JDE ERP system, Epicor ERP system, NetSuite ERP System, TipQA, Windchill, Microsoft Office, Word, Excel, PowerPoint, Asana, Visio, ShipHero
Timeline
Director of Operations
Natural Dog Company
05.2022 - Current
Supply Chain Manager
Nel Hydrogen US
03.2021 - 05.2022
Manager, Commodity Management & Purchasing
Doosan Fuel Cell America
06.2018 - 03.2021
Sr. Materials/Scheduling Planner
St. Materials/Scheduling Planner
05.2015 - 06.2018
Bachelor of Business Administration -
University of Massachusetts
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