Christopher Mikulka
NORTH SALEM,NY
Summary
Developed strong leadership and organizational skills in fast-paced, customer-oriented environments. Proficient at managing teams, streamlining processes, and resolving conflicts in an efficient manner. Looking to transition into new field, using these transferrable skills to drive success and innovation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Manager
Saint Leo University Wellness Center
09.2023 - Current
- Handled routine issues independently and coordinated solutions to complex operational and student problems.
- Planned special events for students and community members, increasing engagement, and satisfaction.
- Implemented conflict resolution protocol, leading to more harmonious school environment.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
Crew Member
Dunkin' Donuts
03.2023 - 05.2023
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared products following restaurant, health, and safety standards and procedures.
Crew Member
Dunkin' Donuts
04.2022 - 07.2022
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
High School Diploma -
Cardinal Spellman High School
Bronx, NY06-2022
Bachelor of Science - Economics
Saint Leo University
Saint Leo, FL05-2026
Skills
- Event planning
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Organizational skills
- Team leadership
- Active listening
- Reliability
- Professionalism
Certification
- American Red Cross Lifeguard and AED certified
- Microsoft Office certified
Timeline
Student Manager
Saint Leo University Wellness Center
09.2023 - Current
Crew Member
Dunkin' Donuts
03.2023 - 05.2023
Crew Member
Dunkin' Donuts
04.2022 - 07.2022
High School Diploma -
Cardinal Spellman High School
Bachelor of Science - Economics
Saint Leo University
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