Christopher Miles
Fulshear,TX
Summary
Accomplished Operations Manager with extensive expertise in leading diverse teams and streamlining processes to achieve organizational goals. Demonstrated success in strategic planning and staff development, resulting in significant improvements in operational efficiency and cost reduction. A history of driving business performance through innovative solutions and effective leadership ensures sustained growth and productivity.
Overview
11
11
years of professional experience
Work History
Operations Manager
Home Depot
Houston, TX
02.2020 - Current
- Lead daily operations, ensuring productivity, efficiency, and adherence to company standards.
- Supervise and mentor a team of associates, providing guidance and performance feedback.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Streamlined different pilot programs to help increase the overall success of day-to-day operations.
- Developed and implemented operational procedures to ensure quality standards are met.
- Presented performance and productivity reports to supervisors.
Supervisor
Home Depot
Houston , TX
02.2017 - 03.2020
- Oversaw team operations, ensuring seamless execution of warehouse functions and customer satisfaction.
- Provided coaching and training to associates, fostering professional growth and skill development.
- Consistently met or exceeded performance metrics, including sales and operational goals.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
General Warehouse Associate
Home Depot
Houston , TX
02.2014 - 03.2017
- Managed product transfers between warehouses and locations via internal paperwork processing systems.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Collaborated with cross-functional teams to ensure successful implementation of projects.
- Unloaded incoming shipments with a forklift, checking contents against packing slips for accuracy.
- Assisted with physical inventories by counting stock items and reconciling actual stock count to computer-generated reports.
- Staged and sorted multiple types of products for loading.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Education
Associates of Business Management -
North West Vista College
San Antonio, TX08-2011
Skills
- Team leadership and training
- Process Optimization
- Performance Management
- Time Management and Organization
- Inventory Control and Logistics
- Cross-Functional Collaboration
- Customer Service Excellence
- Analytical Problem-Solving
Timeline
Operations Manager
Home Depot
02.2020 - Current
Supervisor
Home Depot
02.2017 - 03.2020
General Warehouse Associate
Home Depot
02.2014 - 03.2017
Associates of Business Management -
North West Vista College
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
VERONICA VALDEZVERONICA VALDEZ
Referral Administrator, Check-In/Check Out Patients at Physicians of Katy Front Staff/AdministrationReferral Administrator, Check-In/Check Out Patients at Physicians of Katy Front Staff/Administration