Hi, I’m
Christopher Miller
Wilmington,NC
Summary
Dynamic leader with a proven track record as President and CEO at The Design Guys, excelling in strategic planning and crisis management. Achieved significant customer satisfaction through operational excellence and staff training, while cultivating strong partnerships to drive revenue growth. Committed to fostering team collaboration and enhancing brand reputation through innovative initiatives.
Overview
15
years of professional experience
1
Certification
Work History
The Design Guys
President and CEO
03.2021 - Current
Job overview
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Implementing strategic plans and statewide daily operations.
- Cultivated strong relationships with external partners/vendors to ensure a strong commitment and loyalty
- Streamlined organizational and operational procedures
- Supported project management team for optimal performance and client satisfaction
Miller Nicosia Builders
CEO
10.2019 - Current
Job overview
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships in the Heathcare Construction Industry, by negotiating contract terms, rates and scheduling as well as handling conflict resolution.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns efforts.
Bed Bath & Beyond
Director of Operations
12.2014 - 03.2020
Job overview
- Oversaw daily operations of multiple retail locations, ensuring seamless coordination and efficient management of facilities and grounds.
- Monitored budget and utilized operational resources to maximize efficiency of operations and maximize financial performance.
- Oversaw day-to-day activities in accordance with my business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Mentored and coached team members to foster productive and engaging work environment that was not only efficient but extremely effective.
Benjamin Moore / Aubuchon Hardware
Design Specialist
12.2009 - 03.2014
Job overview
- Performed life cycle cost analysis for Interior WaterBorn Paint Coverings as well as Exterior systems.
- Led brainstorming sessions with cross-functional teams, generating fresh ideas for innovative product designs for clients.
- Provided review and guidance for project non-conformances and operations issues.
- Presented design proposals to clients, effectively communicating the value of proposed solutions.
- Managed multiple projects simultaneously, prioritizing tasks and maintaining high-quality results.
- Established relationships with project team members, subcontractors, engineer of record and clients to facilitate understanding and influence design and project development.
- Reviewed documents for compliance with local and national code requirements.
- Delivered visually appealing designs within tight deadlines, ensuring timely completion of projects.
- Continuously expanded skills through attending industry conferences, workshops, or webinars.
- Enhanced design quality by streamlining project workflows and implementing creative problem-solving techniques.
- Created compelling visual assets for marketing campaigns, driving brand recognition and customer engagement.
- Transformed client ideas into actionable design plans, resulting in successful implementation.
- Established relationships with vendors, negotiating favorable pricing while maintaining high-quality standards.
- Evaluated existing products to identify areas for improvement, recommending aesthetic or functional updates as needed.
- Developed cost-effective designs through careful material selection and efficient manufacturing techniques.
Education
Cape Fear Community CollegeWilmington, NC
General Studies from Radiology / Oncology
UNC BrunswickBolivia, NC
ETTC from Elementary Education
12.1999
SUNY Jefferson Watertown, NY
Civil Engineering from Construction Engineering
05.2015
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Crisis management
- Integrity and ethics
- Business development
- Sales and marketing
- Project management
- Staff training
- Operations management
- Negotiation
- Company representation
- Operations oversight
- Vendor sourcing and negotiations
- Revenue generation
- Event planning
- Partnership development
- Revenue growth
- Cost reduction
- Quality assurance
- Infrastructure planning
Certification
OSHA 10 and OSHA 30 Certified, Heavy Equipment Operation Certification, Hilti Certification, ICRA Certification. ProCore Certifications.
Affiliations
Home Depot:
ProServices Preferred Contractor 2020 - 2024
Lowe’s Home Improvement:
Pro Referral 2021-2024
Timeline
President and CEO
The Design Guys
03.2021 - Current
CEO
Miller Nicosia Builders
10.2019 - Current
Director of Operations
Bed Bath & Beyond
12.2014 - 03.2020
Design Specialist
Benjamin Moore / Aubuchon Hardware
12.2009 - 03.2014
Cape Fear Community College
General Studies from Radiology / Oncology
UNC Brunswick
ETTC from Elementary Education
SUNY Jefferson
Civil Engineering from Construction Engineering
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