Christopher Miller
North Wilkesboro,NC
Summary
Dynamic and detail-oriented professional with a Class A Driver's License and proven sales ability, recognized for enhancing delivery efficiency at Church & Church Lumber. Skilled in technical troubleshooting and effective communication, I excel in optimizing operations and fostering customer relationships, ensuring high satisfaction and repeat business.
Overview
12
12
years of professional experience
Work History
Operator
H&H Earthworks
10.2025 - Current
- Operated heavy machinery to assist in excavation and grading projects.
- Conducted routine safety checks on equipment to ensure operational compliance.
- Collaborated with team members to coordinate site activities and workflows.
- Maintained clean and organized job sites to promote efficiency and safety.
- Assisted in loading and unloading materials for construction projects.
Driver
Church & Church Lumber
03.2023 - 10.2025
- Operated flatbed trucks to transport goods safely and efficiently across various routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Loaded and secured cargo using appropriate tarping techniques to prevent damage during transit.
- Maintained accurate logs of driving hours, mileage, and cargo details for compliance purposes.
- Communicated effectively with dispatchers to coordinate delivery schedules and address issues promptly.
- Assisted in training new drivers on safe driving practices and equipment operation procedures.
- Ensured timely deliveries by managing route planning and adapting to changing traffic conditions effectively.
- Assisted in reducing downtime due to mechanical failures through proactive vehicle maintenance checks before each trip.
- Enhanced delivery efficiency by planning optimal routes and adhering to strict schedules.
- Bolstered company reputation for reliability with consistent punctuality and attention to detail in fulfilling client orders accurately.
- Managed multiple phone calls and text messages daily
Driver/Sales Associate
Church And Church Lumber
03.2023 - 10.2025
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Dump Truck Driver
Gaither Trucking
06.2022 - 01.2024
- Operated dump trucks to transport materials safely and efficiently to job sites.
- Conducted routine inspections and maintenance to ensure vehicle safety and compliance with regulations.
- Coordinated loading and unloading activities, optimizing schedules for timely deliveries.
- Communicated effectively with site managers to confirm material types and delivery requirements.
- Implemented best practices in route planning, reducing delays and improving fuel efficiency.
- Hauled materials for road construction, large industrial use, construction and agriculture.
- Navigated through diverse terrains, from urban streets to remote construction sites, without incident.
- Drove 18-ton capacity vehicles transporting construction materials for construction projects.
Truck Driver/Mechanic Supervisor
Gray Rock LLC
01.2021 - 06.2022
- Operated and maintained various truck models for efficient freight transportation.
- Complied with safety regulations and protocols to ensure safe driving practices.
- Conducted pre-trip inspections to identify mechanical issues before departure.
- Planned optimal delivery routes to minimize delays and fuel consumption.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Completed routine maintenance on truck to keep in working order.
- Supervised daily operations of mechanics, ensuring adherence to safety protocols and quality standards.
- Managed inventory of tools and parts, optimizing resource allocation across projects.
- Performed routine and scheduled maintenance services.
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Promoted workplace safety by examining tools and equipment and providing employee safety training to prevent unsafe conditions.
- Managed efficient teams of up to 6 employees.
Roll Off Driver
BSS
03.2018 - 07.2020
- Operated roll-off trucks to safely transport waste and recycling materials.
- Conducted routine vehicle inspections to ensure compliance with safety regulations.
- Collaborated with team members to optimize route efficiency and reduce downtime.
- Assisted in the training of new drivers on safety protocols and operational procedures.
- Resolved customer inquiries related to service schedules and logistics effectively.
- Maintained accurate logs of deliveries, pickups, and maintenance activities for reporting purposes.
- Navigated challenging terrain and tight spaces with precision, delivering efficient service without compromising safety.
- Adhered to safety protocols, reducing the risk of accidents and maintaining a safe working environment.
- Utilized GPS technology to navigate unfamiliar areas efficiently, minimizing delays in service delivery timescales.
- Maintained clean and operational vehicles, ensuring timely completion of daily tasks and minimal downtime.
- Performed regular vehicle maintenance checks, identifying potential issues before they escalated into costly repairs or delays.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Mechanic
Great Dane Trailers
01.2014 - 01.2018
- Diagnosed and repaired mechanical issues on trailers, ensuring optimal performance and safety standards.
- Conducted routine maintenance checks to prolong vehicle lifespan and enhance reliability.
- Utilized diagnostic equipment and hand tools to troubleshoot electrical and hydraulic systems effectively.
- Collaborated with team members to streamline repair processes, reducing downtime for fleet vehicles.
- Implemented quality control measures to ensure high standards in repairs and customer satisfaction.
- Inspected and tested equipment to locate worn and damaged parts.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Education
High School Diploma -
North Iredell High School
Olin, NC06-2008
Skills
- Analytical problem solving
- Effective communication
- Effective time management
- Strong technical computer skills
- Customer engagement
- Proven sales ability
- Effective team collaboration
- Technical troubleshooting
- Meticulous attention to detail
- Skilled in prioritizing multiple responsibilities
- Class A Drivers License
Accomplishments
I have received numerous awards related to amateur (Ham) radio, reflecting the accomplishments I have achieved in the hobby and demonstrating my dedication and passion for every project or pursuit I undertake.
Timeline
Operator
H&H Earthworks
10.2025 - Current
Driver
Church & Church Lumber
03.2023 - 10.2025
Driver/Sales Associate
Church And Church Lumber
03.2023 - 10.2025
Dump Truck Driver
Gaither Trucking
06.2022 - 01.2024
Truck Driver/Mechanic Supervisor
Gray Rock LLC
01.2021 - 06.2022
Roll Off Driver
BSS
03.2018 - 07.2020
Mechanic
Great Dane Trailers
01.2014 - 01.2018
High School Diploma -
North Iredell High School