Christopher Miller
Punta Gorda,Florida
Summary
Experienced FedEx Package Handler Trainer specializing in safety compliance, training development, and workflow optimization. Enhanced team performance through effective training programs and safety initiatives. Developed training materials that improved employee productivity and safety standards. Committed to leveraging skills to drive efficiency and safety in future roles.
Overview
10
10
years of professional experience
Work History
FedEx Package Handler Trainer
FedEx Ground
Punta Gorda, Florida
08.2018 - Current
- Trained new package handlers in safe equipment usage and handling procedures.
- Oversaw daily operations, ensuring strict compliance with safety regulations.
- Created training materials to clarify package sorting systems for new handlers.
- Demonstrated efficient loading techniques to optimize workflow and efficiency.
- Assessed performance to identify skill gaps, informing targeted training initiatives.
- Partnered with management to streamline training processes, enhancing new handler onboarding.
- Mentored employees on best practices for package handling and customer service.
- Maintained a safe work environment through audits, inspections, and hazard identification.
Cashier/Produce Associate/Meat Department Associate
Winni Dixie
Punta Gorda, Florida
10.2018 - 08.2021
- Handled cash, credit, and gift card transactions with accuracy and security, ensuring customer trust.
- Processed customer transactions efficiently and accurately at register.
- Executed suggestive selling techniques, increasing add-on sales and improving overall customer satisfaction.
- Assisted customers with product inquiries and store navigation.
- Collaborated with team members to streamline store operations and enhance customer experience.
- Restocked shelves and displays for enhanced product visibility.
- Managed returns and exchanges in compliance with store policies.
- Trained new cashiers on checkout procedures and customer service standards.
Chasheir
Dollar Tree Stores
Punta Gorda, Florida
08.2016 - 10.2018
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Ensured clean and organized checkout area to enhance customer experience during all shifts.
- Assisted customers with product inquiries and navigation to improve shopping experience.
- Collaborated with team members to improve customer service standards and satisfaction.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Stocked shelves with merchandise to ensure optimal product availability.
- Trained new team members on cash register operations, stock procedures, and customer service best practices.
Education
High School Diploma -
Charlotte High School
Punta Gorda11-2016
Skills
- Safety compliance
- Equipment handling
- Training development
- Performance assessment
- Workflow optimization
- Customer relationship management
- Emergency Response Training
- Team collaboration
- Problem solving
- Effective Communication
- Computer skills
- Research
- Professional Customer Interaction
Affiliations
- Dungeon an Dragons
- Video editings/Microsoft exp
Timeline
Cashier/Produce Associate/Meat Department Associate
Winni Dixie
10.2018 - 08.2021
FedEx Package Handler Trainer
FedEx Ground
08.2018 - Current
Chasheir
Dollar Tree Stores
08.2016 - 10.2018
High School Diploma -
Charlotte High School