Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christopher Minton

Pensacola,FL

Overview

4
4
years of professional experience
1
1
Certification

Work History

ETS Technician III

Navy Federal Credit Union
10.2022 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Improved client satisfaction with timely updates and transparent communication throughout project lifecycle.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Configured hardware, devices, and software to set up workstations for employees.
  • Managed hardware and software inventory, ensuring timely updates and replacements as needed.
  • Played a crucial role in completing large-scale projects on time by providing reliable technical support during all phases of implementation.

IT Operator

Metro Systems Inc.
05.2022 - 10.2022
  • Conducted regular vulnerability scans to maintain up-to-date knowledge of potential threats and system weaknesses.
  • Provisioned new software and hardware for use, following established security policies.
  • Improved security measures by conducting vulnerability assessments and applying necessary patches.
  • Planned and implemented upgrades to system hardware and software.
  • Successfully onboarded new employees by setting up workstations, peripherals, and profiles while providing comprehensive training on company software applications.
  • Tested new software and hardware prior to deployment.

Desktop Support Intern

Navy Federal Credit Union
11.2021 - 05.2022
  • Improved overall system performance by performing regular maintenance tasks on desktop computers.
  • Managed inventory of hardware equipment, ensuring prompt replacement or repair when needed to minimize disruptions in workflow.
  • Reduced downtime for employees by troubleshooting and resolving technical issues swiftly.
  • Assisted with the deployment of new hardware and software, ensuring seamless integration into existing systems.
  • Collaborated with IT teams to resolve network connectivity issues, resulting in improved efficiency for all users.

Mortgage Processor

Aerotek
03.2020 - 11.2021
  • Optimized workflow efficiency by prioritizing tasks based on client needs and deadlines, ensuring timely completion of loans.
  • Reduced loan application processing time by diligently reviewing and verifying applicant information.
  • Set up and completed loan submission packages.
  • Prevented costly errors by consistently updating knowledge of federal, state, and local laws governing mortgage lending practices.
  • Enhanced team efficiency, providing guidance and support for new Mortgage Processors during their onboarding process.
  • Maintained compliance with industry regulations through vigilant adherence to guidelines and ongoing training.

Education

Bachelor of Science - Information Technology

The University of West Florida
Pensacola, FL
05.2022

Bachelor of Science - Exercise Science

The University of West Florida
Pensacola, FL
05.2019

Skills

  • Multitasking and Organization
  • Works Well Under Pressure
  • Troubleshooting
  • Installation and Repair
  • Windows administration
  • Virtualization Technologies
  • Vulnerability remediation
  • Windows Operating system
  • Threat Assessment
  • Network Troubleshooting
  • Network configuration

Certification

  • CompTIA Security +
  • ISC2 Certified in Cyber Security
  • Lean Six Sigma Yellow Belt

Timeline

ETS Technician III

Navy Federal Credit Union
10.2022 - Current

IT Operator

Metro Systems Inc.
05.2022 - 10.2022

Desktop Support Intern

Navy Federal Credit Union
11.2021 - 05.2022

Mortgage Processor

Aerotek
03.2020 - 11.2021

Bachelor of Science - Information Technology

The University of West Florida

Bachelor of Science - Exercise Science

The University of West Florida

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Christopher Minton