Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christopher Mitchell

Estill Springs,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Material Handler

Frito Lay
05.2022 - Current
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Operated equipment while observing standard safety procedures.
  • Assembled pallets and crates for secure transportation of materials.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Transported inventory items to appropriate locations.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.

Assistant Manager

Wal-Mart Supercenter
02.2002 - 04.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Created employee schedules to align coverage with forecasted demands.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Developed strategy to increase sales and drive profits.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Monitored security to protect employees, customers and property.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Developed detailed plans based on broad guidance and direction.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Shipping and Receiving Manager

Haverty's Fine Furniture
10.1993 - 12.2001
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Pulled, verified, and packaged items for shipment.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.

Education

No Degree -

Middle Tennessee State University
Murfreesboro, TN

High School Diploma -

Franklin County High School
Winchester, TN
05.1988

Skills

  • Warehouse Operations
  • Warehouse Management
  • Verbal and Written Communication
  • Materials Handling and Transport
  • Hand Trucks and Dollies
  • Loading and Unloading
  • Customer Service
  • Supply Chain Distribution
  • Material and Supply Inventory
  • Forklift Operation
  • Truck Loading and Unloading

Certification

ServSafe Certification

Fork Lift Certification

Timeline

Material Handler

Frito Lay
05.2022 - Current

Assistant Manager

Wal-Mart Supercenter
02.2002 - 04.2022

Shipping and Receiving Manager

Haverty's Fine Furniture
10.1993 - 12.2001

No Degree -

Middle Tennessee State University

High School Diploma -

Franklin County High School

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