Christopher Mitchko
Penndel,PA
Summary
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Determined professional with dedication to hard work and team player attitude. Punctual and focused with physical strength to accommodate lifts up to 75 pounds. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks, and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently completes deadline-oriented tasks.
Overview
11
11
years of professional experience
Work History
Packaging Technician
3M
08.2022 - Current
- Operate different types of machinery and computer systems on a daily basis
- Package sterilization devices in an organized, predetermined, and systematic arrangement
- Follow regulations, such as wearing hairnets, safety goggles, gloves, and scrubs; so that everything is safe, sterile, and uncontaminated
- Provided training for new hires, ensuring new hires were well-equipped to succeed in their roles as Packaging Technicians.
- Proved successful working within tight deadlines and a fast-paced environment.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Operated manual pallet jacks to move and store materials.
- Work with quality control standards to ensure product is correctly shipped and labeled with the correct lot numbers
- Examine each product individually as well as when packaged to look for any defects or incorrect labeling in compliance with company standards
- Addressed any discrepancies found during quality checks promptly and thoroughly, taking corrective action where necessary.
- Contributed to a positive work environment through strong teamwork, communication, and leadership skills.
- Organize product to be sent out with correct lot number and load ticket.
- Demonstrated flexibility when handling multiple tasks simultaneously, prioritizing assignments based on urgency or complexity.
- Consistently exceeded performance metrics set forth by management, showcasing a dedication to excellence and continuous improvement.
- Collaborated effectively with cross-functional teams to resolve production issues and meet customer demands.
- Conducted routine maintenance on packaging machinery to minimize downtime and extend equipment lifespan.
- Enhanced productivity with streamlined processes, resulting in faster turnaround times for orders.
- Ensured quality control through regular inspections and adherence to company guidelines.
- Improved packaging efficiency by implementing new techniques and equipment in daily operations.
Customer Service Representative
Top Knobs
10.2021 - 04.2022
- Use software to analyze inventory, pricing, and shipping costs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Intern
AM Best Company
06.2018 - 08.2018
- Analyze financial documents and record relevant information
- Conducted comprehensive market research to inform strategic planning.
- Contributed to positive work environment by actively participating in team-building activities.
- Supported financial forecasting by accurately processing expense reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Prepared project presentations and reports to assist senior staff.
- Communicate effectively with other interns and full-time associates regarding projects worked on over periods of a week or more.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Produce Clerk
ShopRite
08.2013 - 10.2016
- Utilize Computer Generated Ordering software to ensure appropriate volume of inventory to meet customer demands and reduce shrink
- Managed inventory levels to prevent overstock or shortages of produce items through regular monitoring and communication with suppliers.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
Education
Some College (No Degree) - Finance
The College of New Jersey
Ewing, NJAssociate of Arts - Business Administration
Raritan Valley Community College
Branchburg, NJ05.2017
Skills
- Interpersonal Skills
- Continuous Improvement
- Active Listening
- Teamwork and Collaboration
- Multitasking
- Self-Motivated
- Problem Solving
- Dependability
- Critical Thinking
- Mathematics
- Troubleshooting
- Product Inspection
- Machinery Operation
- Production line efficiency
- Machine Maintenance
- Mechanical Aptitude
- Labeling Accuracy
- Quality Control Analysis
- Product Packaging
- Assembly line experience
- Warehouse Safety
- Shipping procedures
- Deadline-oriented
- Production Monitoring
Leadershipandaffiliation
TCNJ Bull, Bear, and Lion- Contribute articles on sustainability and other topics increasing awareness of economic business trends across college community
Timeline
Packaging Technician
3M
08.2022 - Current
Customer Service Representative
Top Knobs
10.2021 - 04.2022
Intern
AM Best Company
06.2018 - 08.2018
Produce Clerk
ShopRite
08.2013 - 10.2016
Some College (No Degree) - Finance
The College of New Jersey
Associate of Arts - Business Administration
Raritan Valley Community College
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