Christopher Moguel
Pomona ,CA
Summary
Dedicated and reliable professional experienced in fast-paced, physically-demanding roles, consistently maintaining high productivity levels. Demonstrates exceptional team commitment and a focus on exceeding service objectives. Skilled in customer service, multitasking, and time management.
Overview
16
16
years of professional experience
Work History
Receiving/Stocker
Lowe's
Upland, CA
01.2024 - Current
- Received and processed incoming shipments of merchandise.
- Recorded quantity, type and value of materials or items received.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Organized storage areas for efficient use of space.
- Provided customer service by answering questions about product location, price and availability.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Loaded trucks with outgoing orders according to shipping manifests provided by customers.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Completed documentation related to receiving, stocking, returns and other activities accurately.
- Lifted materials of varied weights on regular basis.
- Replenished items to maintain stock availability.
- Compared merchandise invoices to items actually received.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Greeted customers and retrieved requested products to drive satisfaction.
Assembler
Slam Cases
Jurupa Valley, CA
01.2023 - Current
- Using tools such as: Table saw, Drill, Rivet gun, Grinder, Hammer.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Align components for proper fit and adjust as necessary during the assembly process.
- Used templates and drawings to complete product according to specifications.
Courier
Federal Express
San Bernardino, CA
11.2017 - 06.2023
- Loaded and unloaded cargo from trucks, vans, and containers.
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Delivered items to residential addresses within specified time frames.
- Ensured compliance with federal regulations governing transportation of hazardous materials.
- Drove company vehicle to transport goods between locations safely and efficiently.
- Collected payments from customers upon delivery of goods as required.
- Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
- Adhered to traffic laws while operating company vehicle according to DOT regulations.
- Reported any accidents or incidents involving self or others immediately following incident.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Documented pickups and deliveries and submitted reports after shift.
- Communicated with dispatchers, management and colleagues to form lasting partnerships.
- Reported issues to supervisors resulting in increased customer satisfaction.
- Answered shipment and delivery questions concerning estimated times of arrival.
- Picked up medical specimens from local care providers for delivery to laboratory.
- Performed routine vehicle inspections before and after each shift to ensure operational safety.
- Delivered packages promptly to customers by adhering to specified routes and time schedules.
- Adjusted routes in real-time based on traffic conditions or customer requests.
- Scanned inbound and outbound packages to sort for destination.
- Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
- Sorted parcels according to delivery route.
Assistant Manager
Del Taco
Glendora, CA
11.2008 - 01.2019
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Supervised daily operations including scheduling shifts, assigning duties.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Assigned work and monitored performance of project personnel.
- Implemented quality control measures to uphold company standards.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Distributed food to service staff for prompt delivery to customers.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Executed proper techniques when preparing menu item ingredients.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Received and stored food and supplies.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Monitored temperatures of prepared food and cold-storage areas.
- Set up work stations prior to opening to minimize prep time.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Led team in high-pressure environments, ensuring timely delivery of orders.
- Enforced strict health and hygiene standards in the kitchen and work areas.
- Operated variety of kitchen equipment to measure and mix ingredients.
- Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
- Cut, chopped and sliced meat and produce to prepare for cooking.
- Served as lead cook, guiding and assisting training of less experienced cooks.
Education
High School Diploma -
Mountain View High School
El Monte, CA07-2008
High School Diploma -
Citrus College
Glendora, CAHigh School Diploma -
Northwest College
Azusa, CASkills
- RFID scanning
- Equipment Operation
- Protected lifting
- FIFO stocking
- Paperwork Completion
- Forklift Operation
- Inventory reporting
- Work order comprehension
- Raw Materials Handling
- Background in shipping and receiving
- Fusing, cutting, and measuring tools experience
- Drilling and tapping skills
- Interpretation of blueprints, wiring diagrams, and drawings
- Accuracy
- Delivery and pickup
- GPS Navigation
- Handheld scanning devices
- Excellent driving skills
- Smartphone Usage
- Route Planning
- Time Management
- Deadline Adherence
- Employee Scheduling
- Sales monitoring
- Customer Relations
- Money Handling
- Workload Management
- Customer Service
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Receiving/Stocker
Lowe's
01.2024 - Current
Assembler
Slam Cases
01.2023 - Current
Courier
Federal Express
11.2017 - 06.2023
Assistant Manager
Del Taco
11.2008 - 01.2019
High School Diploma -
Mountain View High School
High School Diploma -
Citrus College
High School Diploma -
Northwest College
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