Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christopher Moore

Meally,Kentucky

Summary

Hardworking Environmental Services Housekeeper with background in medical housekeeping services and strong work ethic. Managed housekeeping team in large hospital complex for 1 years. Excellent communications skills and high cleanliness standards leading to outstanding results.

Overview

2
2
years of professional experience

Work History

Housekeeping

ARH Hospital
11.2023 - Current
  • Handled guest complaints about housekeeping services and referred problems to management.
  • Followed company safety rules, lock-out tag-out procedures and good housekeeping practices.
  • Oversaw discipline, safety and good housekeeping systems.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.

Store Manager

The Barnhouse
06.2022 - 09.2023
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.

Education

No Degree - Manag

Morehead State University
Morehead, KY
05.1995

High School Diploma -

Johnson Central High School
Paintsville, KY
05.1993

Skills

  • Inventory control
  • Time management
  • Maintenance knowledge
  • Problem-solving abilities
  • Attention to detail
  • Work prioritization
  • Customer service focus
  • Record keeping
  • Professionalism
  • Process improvement
  • Scheduling expertise
  • Health and safety compliance
  • Conflict resolution
  • Budget management

References

References available upon request.

Timeline

Housekeeping

ARH Hospital
11.2023 - Current

Store Manager

The Barnhouse
06.2022 - 09.2023

No Degree - Manag

Morehead State University

High School Diploma -

Johnson Central High School
Christopher Moore