Christopher Moore
Custodial Services Worker
Dallas,TX
Summary
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks, and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently completes deadline-oriented tasks.
Overview
7
7
years of professional experience
24
24
years of post-secondary education
Work History
Warehouse Operations Associate
Aramark
06.2024 - Current
- Expedited order processing times through accurate picking, packing, and staging of products for shipment.
- Assisted in reducing overall operational costs by identifying areas of inefficiency and suggesting improvements.
- Trained new hires on warehouse procedures, promoting a consistent approach to operations across the team.
- Conducted routine maintenance checks on all warehouse equipment and tools which led to reduced downtime due to malfunctions.
- Managed and updated all relevant documentation related to warehouse operations, ensuring compliance with company policies and regulatory requirements.
- Increased workplace safety by enforcing proper handling techniques and maintaining a clean, organized environment.
- Operated various warehouse equipment safely and efficiently, including forklifts, pallet jacks, and hand trucks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assembled pallets and crates for secure transportation of materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
Fulfillment Specialist
Chewy
11.2023 - 01.2024
- Expedited order processing times with the effective use of barcode scanning technology during picking and packing stages.
- Conducted regular performance reviews for team members, offering constructive feedback and guidance to support their ongoing professional development.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to shipments.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Kept work areas neat, clean and free from debris.
Fulfillment Lead
Sam's Club
11.2022 - 03.2023
- Enhanced customer satisfaction with timely order processing and shipping, ensuring accurate product delivery.
- Implemented quality control measures to reduce errors in order processing, leading to fewer returns and increased customer satisfaction.
- Maintained open communication channels between departments involved in the supply chain process, facilitating smooth information flow.
- Handled escalated customer service issues related to order fulfillment, providing prompt resolutions that enhanced overall client satisfaction.
- Ensured proper documentation of all shipments, minimizing delays due to customs or other regulatory requirements.
- Coordinated with team members for efficient inventory management, maintaining optimal stock levels and reducing backorders.
- Implemented performance metrics to track individual progress and identify areas for improvement within the team.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Warehouse Specialist
Kelly Services
09.2018 - 01.2021
- Streamlined the inventory management process for increased efficiency with consistent organization and labeling practices.
- Completed physical inventory counts each month.
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Safely operated machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
- Aided in reducing backorders by keeping an open line of communication with purchasing department regarding low-stock items identified while picking orders.
- Wrapped pallets in shrink wrap prior to loading.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Improved pick rates by optimizing routes within the warehouse, reducing travel time between product locations.
- Supported cross-functional teams as needed, assisting in tasks such as loading/unloading shipments or conducting annual physical inventory counts.
- Excellent communication skills, both verbal and written.
- Resolved problems, improved operations and provided exceptional service.
Education
Associate of Science - Counseling Psychology
Mohawk Valley Community College
Utica NY 05.2001 - Current
Timeline
Warehouse Operations Associate
Aramark
06.2024 - Current
Fulfillment Specialist
Chewy
11.2023 - 01.2024
Fulfillment Lead
Sam's Club
11.2022 - 03.2023
Warehouse Specialist
Kelly Services
09.2018 - 01.2021
Associate of Science - Counseling Psychology
Mohawk Valley Community College
05.2001 - Current
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