Dynamic construction supervisor with a proven track record at T.E. STEVEN'S Construction Co, enhancing project efficiency through innovative workflow optimization and strong staff development. Expert in quality control and conflict resolution, I fostered a collaborative environment that significantly improved customer satisfaction and reduced employee turnover by implementing effective training programs.
Overview
9
9
years of professional experience
Work History
Overseer/ Supervisor
T.E. STEVEN'S Construction Co
06.2015 - 09.2024
Developed strong relationships with clients, resulting in increased customer satisfaction and repeat business.
Facilitated meetings between key stakeholders, fostering open communication and collaboration among team members.
Increased project efficiency by streamlining communication channels and implementing time-saving tools.
Mentored junior employees, providing guidance and support to foster professional growth within the company.
Streamlined inventory management systems, enabling accurate tracking of materials and minimizing waste.
Conducted thorough quality control checks to ensure products met high standards before release to clients.
Implemented performance tracking system which resulted in identifying areas for improvement leading to increased work quality.
Analyzed data trends in order to identify potential issues before they escalated into larger problems.
Reduced employee turnover rates with targeted hiring strategies and improved onboarding processes.
Led training sessions for new hires, equipping them with necessary skills and knowledge for success in their roles.
Managed budgets for multiple projects, ensuring proper allocation of resources and cost-effective solutions.
Implemented safety protocols to maintain a secure work environment, reducing workplace accidents significantly.
Created detailed reports highlighting project progress which kept management informed about ongoing developments.
Oversaw maintenance of equipment increasing longevity while minimizing downtime due to malfunctions.
Coordinated schedules across various departments ensuring smooth day-to-day operations.
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Enhanced team productivity through effective delegation and clear goal-setting for all employees.
Optimized workflow processes, increasing overall operational efficiency across the department.
Inspected completed work to verify quality standards and compliance with criteria.
Checked equipment to determine if maintenance was required.
Reviewed project details to specify correct materials and equipment for job sites.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Inspected equipment and tools used for safe operation.
Trained workers in proper methods, equipment operation and safety procedures.
Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Prepared and submitted reports on job progress and safety conditions to upper management.
Directed projects according to schedule and quality demands.
Provided feedback to workers on job performance and safety procedures.
Developed and maintained positive relationships with clients and other stakeholders.
Created and implemented plans to maximize efficiency of workers.
Sourced suppliers and purchased necessary materials for work.
Administered disciplinary actions to workers violating safety regulations and company policies.
Supervised training of new construction and extraction workers on safety practices and procedures.
Supported construction and extraction workers to facilitate timely completion of projects.
Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
Investigated and reported on accidents, injuries and near-miss incidents.
Established and enforced safety regulations, procedures and standards for construction and extraction workers.
Documented construction and extraction workers' hours, wages and other pertinent information.
Devised and implemented safety protocols to reduce risks on construction and extraction sites.
Assisted in recruiting and hiring new construction and extraction workers.
Communicated with stakeholders on job milestones.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
Maintained high safety standards to ensure secure workplace for all employees and visitors.
Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
Increased customer retention rates by implementing customer feedback into actionable improvements.
Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Evaluated staff performance and provided coaching to address inefficiencies.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Collected, arranged, and input information into database system.
Educated staff on organizational mission and goals to help employees achieve success.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Conducted regular reviews of operations and identified areas for improvement.
Generated reports detailing findings and recommendations.
Evaluated customer needs and feedback to drive product and service improvements.
Gathered, organized and input information into digital database.
Frequently inspected production area to verify proper equipment operation.
Developed effective improvement plans in alignment with goals and specifications.
Maintained database systems to track and analyze operational data.
Helped meet changing demands by recommending improvements to business systems or procedures.
Devised and implemented processes and procedures to streamline operations.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Observed packing operations to verify conformance to specifications.
Education
High School Diploma -
Midfield High School
Midfield Alabama
05.1995
Skills
Customer relations
Innovation and creativity
Staff development
Mentoring and coaching
Crew leadership
Conflict resolution
Employee training
Project leadership
Staff management
Task delegation
Job planning
Materials management
Quality control
Crew supervision
Project management
Team mentoring
Equipment maintenance
Workflow optimization
Daily reporting
Production and processing
Crew scheduling
Raw materials
Material ordering
Operations supervision
Accomplishments
I'm proud of the fact that I could take young men and women and mold them into highly effective, efficient, productive and safe workers. Especially when they've never done the work before.