Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
DeliveryDriver
Christopher Morgan

Christopher Morgan

Hueytown,AL

Summary

Dynamic construction supervisor with a proven track record at T.E. STEVEN'S Construction Co, enhancing project efficiency through innovative workflow optimization and strong staff development. Expert in quality control and conflict resolution, I fostered a collaborative environment that significantly improved customer satisfaction and reduced employee turnover by implementing effective training programs.

Overview

9
9
years of professional experience

Work History

Overseer/ Supervisor

T.E. STEVEN'S Construction Co
06.2015 - 09.2024
  • Developed strong relationships with clients, resulting in increased customer satisfaction and repeat business.
  • Facilitated meetings between key stakeholders, fostering open communication and collaboration among team members.
  • Increased project efficiency by streamlining communication channels and implementing time-saving tools.
  • Mentored junior employees, providing guidance and support to foster professional growth within the company.
  • Streamlined inventory management systems, enabling accurate tracking of materials and minimizing waste.
  • Conducted thorough quality control checks to ensure products met high standards before release to clients.
  • Implemented performance tracking system which resulted in identifying areas for improvement leading to increased work quality.
  • Analyzed data trends in order to identify potential issues before they escalated into larger problems.
  • Reduced employee turnover rates with targeted hiring strategies and improved onboarding processes.
  • Led training sessions for new hires, equipping them with necessary skills and knowledge for success in their roles.
  • Managed budgets for multiple projects, ensuring proper allocation of resources and cost-effective solutions.
  • Implemented safety protocols to maintain a secure work environment, reducing workplace accidents significantly.
  • Created detailed reports highlighting project progress which kept management informed about ongoing developments.
  • Oversaw maintenance of equipment increasing longevity while minimizing downtime due to malfunctions.
  • Coordinated schedules across various departments ensuring smooth day-to-day operations.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Enhanced team productivity through effective delegation and clear goal-setting for all employees.
  • Optimized workflow processes, increasing overall operational efficiency across the department.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Checked equipment to determine if maintenance was required.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Inspected equipment and tools used for safe operation.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Directed projects according to schedule and quality demands.
  • Provided feedback to workers on job performance and safety procedures.
  • Developed and maintained positive relationships with clients and other stakeholders.
  • Created and implemented plans to maximize efficiency of workers.
  • Sourced suppliers and purchased necessary materials for work.
  • Administered disciplinary actions to workers violating safety regulations and company policies.
  • Supervised training of new construction and extraction workers on safety practices and procedures.
  • Supported construction and extraction workers to facilitate timely completion of projects.
  • Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.
  • Documented construction and extraction workers' hours, wages and other pertinent information.
  • Devised and implemented safety protocols to reduce risks on construction and extraction sites.
  • Assisted in recruiting and hiring new construction and extraction workers.
  • Communicated with stakeholders on job milestones.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Maintained database systems to track and analyze operational data.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Observed packing operations to verify conformance to specifications.

Education

High School Diploma -

Midfield High School
Midfield Alabama
05.1995

Skills

  • Customer relations
  • Innovation and creativity
  • Staff development
  • Mentoring and coaching
  • Crew leadership
  • Conflict resolution
  • Employee training
  • Project leadership
  • Staff management
  • Task delegation
  • Job planning
  • Materials management
  • Quality control
  • Crew supervision
  • Project management
  • Team mentoring
  • Equipment maintenance
  • Workflow optimization
  • Daily reporting
  • Production and processing
  • Crew scheduling
  • Raw materials
  • Material ordering
  • Operations supervision

Accomplishments

I'm proud of the fact that I could take young men and women and mold them into highly effective, efficient, productive and safe workers. Especially when they've never done the work before.

Timeline

Overseer/ Supervisor

T.E. STEVEN'S Construction Co
06.2015 - 09.2024

High School Diploma -

Midfield High School
Christopher Morgan