Recent Help Desk Student Graduate. Studying and certified with ComptiaSec+. skilled in troubleshooting, technical support, customer support, and IT tools.
Overview
2
2
years of professional experience
Work History
Graphic Designer
Backyard Studios
San Antonio, Texas
02.2024 - 05.2025
Industry analysis of trends in graphic design company & company competitors.
Creatively Contributed regarding new products or features.
Collaborated with clients to ensure accuracy of design outcomes
Help Desk Student Worker
University Of Texas At San Antonio
San Antonio, TX
08.2023 - 12.2023
Investigated system crashes or malfunctions reported by Students.
Helped students sign into their student accounts when students credentials
Online Order Handler Partner
HEB Store
Cibolo, Texas
07.2024 - Current
select and prepare merchandise to complete customer online orders using digital tools and handheld mobile devices.
Pack and stage orders efficiently for customer pickup, ensuring accuracy and timeliness.
customer service
package and load merchandise into customer vehicles.
Monitor product shortages, substitutions, and shrinkage