Summary
Overview
Work History
Education
Skills
Websites
Previous Positions
Certification
Current Position
Languages
Timeline
Generic
Christopher Morgan

Christopher Morgan

Chicago,IL

Summary

Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies.

Overview

12
12
years of professional experience
2
2

Certifications

1
1
year of post-secondary education

Work History

IT Director

TLC Management
06.2022 - Current
  • Rapid Career Progression: Leveraged technical skills to advance from Leasing Agent to Assistant IT Director within 5 months
  • Strategic IT Leadership: Provided vision and direction for IT initiatives, aligning them with company objectives
  • Cybersecurity Oversight: Implemented robust security measures to safeguard sensitive data in real estate and property management
  • Data Management: Development and implementation of protocols ensuring data integrity and efficient management
  • Vendor Relationship Management: Effectively manage relationships with IT vendors, ensuring cost-effective security solutions
  • User Training and Support: Continuously conduct training sessions to enhance staff IT proficiency, emphasizing AWS security best practices.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.

Cyber Security Specialist

United States Air Force
12.2022 - Current
  • Key Responsibilities: Spearheads network operations, executing advanced cybersecurity measures, collaborate on secure network architectures, conduct security assessments, and play a pivotal role in incident response
  • Technological Proficiency: Proficient in encryption with Taclanes, using keyloggers, and designing/building multilevel networks consisting of NIPR and SIPR routers, layer-3 switches, and end-user devices.
  • Monitored confidential company data and mitigated hacking through network systems updates.
  • Built relationships and fostered effective communication with legal personnel to conduct practical investigations.
  • Conducted security audits to identify vulnerabilities.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Encrypted data and erected firewalls to protect confidential information.
  • Engineered, maintained and repaired security systems and programmable logic controls.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.

IT Deployment Specialist

Medulla LLC
05.2019 - 01.2022
  • AWS Management: Successfully managed AWS resources, utilizing scheduling, budgeting, and risk management
  • Technical Launch: Lead the deployment and technical launch of over 33 clinics across 4 states, prioritizing security and efficiency
  • Software Engineering: Independently administered projects, enhancing inventory management processes through software development
  • Company-Wide Security Considerations: Lead technical considerations for Company-wide Statement of Work, Letter of Intent, and blueprints for all IT resources.
  • Improved processes to increase team productivity.
  • Used ticketing system and CRM to track and resolve open customer issues.
  • Served as technical resource to field personnel for deployment issues.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.

IT Manager

Village of Riverdale
08.2017 - 05.2019
  • Active Directory Optimization: Organized Active Directory for over 200 accounts, emphasizing security and access controls
  • Network Resolution: Resolved network issues using cloud/on-Premise Server Configuration in RDS environments
  • Microsoft 365 Migration: Lead migration to Microsoft 365, ensuring data security and seamless integration
  • VM Management: Managed VMs using Virtual Box in a VDI environment, prioritizing security and efficiency.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.

Contract A/V and IT Services

Robert Half Technology
04.2016 - 06.2021
  • Web Development and Security: Design, develop, and maintain the website with a focus on security protocols
  • AWS Solutions Architect: Built and deployed AWS solutions using Linux, Bash, Python, and Node.JS
  • Broadcasting Security: Configure and monitor broadcast and streaming for over 2,000 interactive viewers with an emphasis on cybersecurity
  • Technical Leadership: Contribute to IT infrastructure development, ensuring secure and scalable solutions.
  • Set up projectors, laptops and microphones for live presentations.
  • Tested and calibrated audio and visual equipment to verify proper operation.

Technology Coordinator

Chicago Public Schools
09.2011 - 08.2017
  • Device/Software Management: Lead device/software installation, troubleshooting, and repair, focusing on security best practices
  • Server and Network Configuration: Configured Server 2016, VMWare, Firewalls, and Active Directory, ensuring secure and efficient operations
  • School IT Administration: Served as the school administrator for IT management, prioritizing the security of sensitive information.
  • Performed system administration duties by monitoring and modifying student profiles and resetting passwords.
  • Used Google Classroom to create training materials for new applications and software.
  • Maintained active inventory of hardware and software licenses using [Software].
  • Used [Software] to create training materials for new applications and software.
  • Provided ongoing staff training on new innovations to integrate innovations into instruction and administration.
  • Resolved hardware failures by troubleshooting hard drives, diagnosing memory issues and checking power supply.

Education

Associate of Applied Science - Cyber Operations And Warfare

Community College of The Air Force
Keesler AFB, MS
04.2023 - 11.2023

Security + Certified Cybersecurity Specialist - Cybersecurity

CompTIA
Keesler AFB, MS
06.2023 - 08.2023

Certificate -ITIL V3 Service Management - Information Technology

MicroTrain
Chicago, IL
03.2017 - 04.2017

Bachelor of Arts - Engineering Technology

Hampton University
Hampton, VA
01.2006

Skills

  • Security Best Practices
  • Identity and Access Management
  • Endpoint Protection Platforms
  • Project Lifecycle Knowledge
  • Analytical Thinking
  • Stakeholder Management
  • Scalability
  • Database Management
  • Improving Processes
  • Managing Schedules
  • Technical Architecture
  • Understanding of Business Goals

Previous Positions

  • A/V and IT Services, Berean Baptist Church, 04/2020, Current, Web Development and Security: Design, develop, and maintain the website with a focus on security protocols., AWS Solutions Architect: Built and deployed AWS solutions using Linux, Bash, Python, and Node.JS., Broadcasting Security: Configure and monitor broadcast and streaming for over 2,000 interactive viewers with an emphasis on cybersecurity., Technical Leadership: Contribute to IT infrastructure development, ensuring secure and scalable solutions.
  • IT Deployment Specialist, Medulla LLC, 05/2019, 01/2022, AWS Management: Successfully managed AWS resources, utilizing scheduling, budgeting, and risk management., Technical Launch: Lead the deployment and technical launch of over 33 clinics across 4 states, prioritizing security and efficiency., Software Engineering: Independently administered projects, enhancing inventory management processes through software development., Company-Wide Security Considerations: Lead technical considerations for Company-wide Statement of Work, Letter of Intent, and blueprints for all IT resources.
  • IT Manager, Village of Riverdale, 08/2017, 05/2019, Active Directory Optimization: Organized Active Directory for over 200 accounts, emphasizing security and access controls., Network Resolution: Resolved network issues using cloud/on-Premise Server Configuration in RDS environments., Microsoft 365 Migration: Lead migration to Microsoft 365, ensuring data security and seamless integration., VM Management: Managed VMs using Virtual Box in a VDI environment, prioritizing security and efficiency.
  • Technology Director, Chicago Public Schools, 09/2011, 08/2017, Device/Software Management: Lead device/software installation, troubleshooting, and repair, focusing on security best practices., Server and Network Configuration: Configured Server 2016, VMWare, Firewalls, and Active Directory, ensuring secure and efficient operations., School IT Administration: Served as the school administrator for IT management, prioritizing the security of sensitive information.


Certification

  • ITIL v3 Service Management, 2017
  • CompTIA Security+, 08/31/23

Current Position

IT Director, TLC Management, 06/2022, Present, Rapid Career Progression: Leveraged technical skills to advance from Leasing Agent to Assistant IT Director within 5 months., Strategic IT Leadership: Provided vision and direction for IT initiatives, aligning them with company objectives., Cybersecurity Oversight: Implemented robust security measures to safeguard sensitive data in real estate and property management., Data Management: Development and implementation of protocols ensuring data integrity and efficient management., Vendor Relationship Management: Effectively manage relationships with IT vendors, ensuring cost-effective security solutions., User Training and Support: Continuously conduct training sessions to enhance staff IT proficiency, emphasizing AWS security best practices.


United States Air Force - Cyber Security Specialist, 12/2022, Current, Key Responsibilities: Spearheads network operations, executing advanced cybersecurity measures, collaborate on secure network architectures, conduct security assessments, and play a pivotal role in incident response., Technological Proficiency: Proficient in encryption with Taclanes, using keyloggers, and designing/building multilevel networks consisting of NIPR and SIPR routers, layer-3 switches, and end-user devices.

Languages

English
Native or Bilingual
Spanish
Full Professional
Swahili
Professional Working
Yoruba
Full Professional

Timeline

Security + Certified Cybersecurity Specialist - Cybersecurity

CompTIA
06.2023 - 08.2023

Associate of Applied Science - Cyber Operations And Warfare

Community College of The Air Force
04.2023 - 11.2023

Cyber Security Specialist

United States Air Force
12.2022 - Current

IT Director

TLC Management
06.2022 - Current

IT Deployment Specialist

Medulla LLC
05.2019 - 01.2022

IT Manager

Village of Riverdale
08.2017 - 05.2019

Certificate -ITIL V3 Service Management - Information Technology

MicroTrain
03.2017 - 04.2017

Contract A/V and IT Services

Robert Half Technology
04.2016 - 06.2021

Technology Coordinator

Chicago Public Schools
09.2011 - 08.2017

Bachelor of Arts - Engineering Technology

Hampton University
Christopher Morgan