Christopher Morin
Matthews,NC
Summary
Meticulously experienced in reviewing financial documents and digital records, demonstrating a keen eye for detail and strong analytical abilities. Proven success in ensuring investigations and reports are completed accurately and on time. Possess expertise in critical thinking, enabling the identification of patterns, detection of discrepancies, and informed decision-making.
Overview
10
10
years of professional experience
Work History
Financial Analyst
MESSER Financial
06.2024 - Current
- Conducted detailed financial analysis to identify and evaluate changes in commissions, trends and potential areas of improvement.
- Strengthened relationships with external partners through timely communication and collaboration.
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Collaborated with cross-functional teams to optimize ensuring a smooth process, resulting in improved resource allocation.
- Supported corporate restructuring, analyzing financial implications of proposed changes.
- Created and maintained precise and accurate models, charts and reports.
Home Mortgage
Wells Fargo
05.2019 - 10.2023
- Handled and reported suspicious activity or suspected fraudulent activity that came in via means of elder abuse, possible money laundering and false identity checks through SAR's
- Communicate effectively with clients, internal sources, and third-party associates all within preset guidelines to ensure compliance
- Prepared and explained loan documentation to clients prior to approval and answered any questions or concerns in a professional manner
- Delivered an exemplary level of customer service and client satisfaction by utilizing strong interpersonal and communication skills to build trust and rapport
- Received commendation from senior management for high-performance and exceeding expectations on a regular basis
- Ensured all the information and documents are present in the loan file, are accurate, and comply with all applicable federal and state laws, as well as company policy
Customer Service Supervisor
Cintas
07.2018 - 06.2019
- Supervising the service team who provides customer service, sales, and the pick-up and delivery of products to our customers
- Handled payroll as well as PTO for the 20 men under my direct supervision
- Oversaw any concerns between drivers and customers ensuring clients felt a personal touch and the ultimate customer satisfaction
- Hired, trained, developed, and evaluated the service team to ensure my team was performing at my personal standard while making sure product quality was distributed in the most efficient manner
DKPD Master Police Officer
DeKalb County Police Department
06.2015 - 08.2018
- Worked within the Fraud Department to assist with multiple cases involving money-laundering, elder abuse, card fraud as well as other areas of fraudulent activity
- Examined case histories and reported complaints to identify discrepancies or signs of unprofessional and criminal conduct and escalated as necessary
- Partnered closely with detectives within the FBI, DEA, and ATF to streamline and optimize operations and collaborate as a team where required
- Received recognition with nine departmental commendations for exemplary work in a variety of high-pressure situations
- Completed advanced coaching and training on situational and tactical strategies as well as guidance on the most efficient ways to communicate with individuals based on varying personalities and traits
- Commended by senior personnel for demonstrating the ability to remain calm and collected during intense situations
- Input, amended, and retrieved information from data systems with a high level of accuracy for incidences that involved everything from murder to stolen property, vehicle registration, and wanted persons applying a keen eye for detail at all times.
Education
Bachelors of Criminal Justice -
Liberty University
Lynchburg, VA06.2013
Skills
Microsoft Excel
Financial and operational reporting
Financial Management
Financial statement analysis
Financial software
Report Preparation
Strong Organization
Analyzing performance
Expert in customer relations
Attention to detail
Timeline
Financial Analyst
MESSER Financial
06.2024 - Current
Home Mortgage
Wells Fargo
05.2019 - 10.2023
Customer Service Supervisor
Cintas
07.2018 - 06.2019
DKPD Master Police Officer
DeKalb County Police Department
06.2015 - 08.2018
Bachelors of Criminal Justice -
Liberty University