Dynamic leader with a proven track record at the General Services Administration, adept in customer service and problem-solving. Excelled in managing repairs or disposal of over 12,000 government vehicles. Skilled in contract negotiation and maintenance costs.
Responsible for awarding contracts for mechanical and body repairs on a fleet of over 12,000 government owned vehicles spanning 6 states.
Gather documentation to include witness statements, police reports and cost estimates to pursue subrogation on third party accidents.
Make determinations on whether to repair or deem vehicles a total loss and make arrangements to sell at public auction.
Installed in a telephone queue during business hours to advise and arrange services for both internal and external customers.
Responsible for the coordination of mechanical and body repairs that need to be done on Veterans Affairs vehicles leased through General Services Administration.
Coordinated the rotation of 120 vehicles to different staff personnel based on utilization and needs.
Arranged the turn in of older fleet vehicles and processed the ordering of new leases through General Services Administration.
Directed and monitored the operational readiness of 45 Soldiers in my platoon.
Responsible for the maintenance and accountability of over 1 million dollars of assets assigned to my platoon.
Completed reviews and performance appraisals for non commissioned officers under my leadership.
Scheduled schools, training, issuance of awards and disciplinary actions for the platoon.
Performed mechanical repairs and services on Army National Guard equipment for the Northeast region of Kansas.
Served as shop foreman, managing operations and workload for a team of 10 personnel in the absence of the shop chief.
Tasked with the role of hazmat coordinator in which I kept data logs and managed the legal removal of all hazmat items of site.
Provided quality control inspections on services and repairs made to vehicles by other shop employees.
Multiple superior performance awards at current and previous employers.
Received exceeds standards and among the best ratings on all 14 non commissioned officer evaluations, while serving in the ARMY.