Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Mullins

Morehead,KY

Summary

Experienced healthcare compliance and quality assurance leader with a strong background in substance use treatment programs. Expert in developing compliance strategies, improving operational processes, and leading quality improvement initiatives. Skilled in policy development, team leadership, and regulatory compliance, with a proven ability to enhance organizational efficiency and patient care quality.

Overview

3
3
years of professional experience

Work History

Compliance Officer

Edgewater Recovery
08.2023 - Current
  • Lead the Compliance Department, driving regulatory compliance, policy innovation, and risk mitigation.
  • Develop and enforce compliance policies to ensure organizational alignment with healthcare laws.
  • Initiate staff compliance training, fostering a culture of ethical practices and regulatory adherence.
  • Manage compliance investigations and serve as key contact for regulatory agencies.

Quality Assurance Coordinator

Edgewater Recovery Center
03.2023 - 08.2023
  • Oversaw documentation for compliance with regulatory standards, enhancing quality and efficiency through regular audits and process improvements.
  • Led training on quality assurance practices and contributed to policy updates, ensuring adherence to best practices and regulatory changes.
  • Acted as a liaison to facilitate communication and policy implementation across departments, focusing on continuous quality enhancement.
  • Maintained strict compliance with healthcare standards, participating actively in initiatives to improve care quality and operational efficiency.

Facility Director

Edgewater Recovery Center
09.2022 - 03.2023
  • Developed comprehensive project plans for successful program implementation and delivery.
  • Managed daily operations for optimal performance, ensuring smooth functioning of the facility.
  • Improved team productivity by providing guidance, mentorship, and professional development opportunities.
  • Oversaw team of 30 personnel consisting of both professional and paraprofessionals.

Assistant Director

Edgewater Recovery Center
06.2021 - 09.2022
  • Lead facility operations, aligning with the organization's strategic goals while ensuring local compliance and service excellence.
  • Manage day-to-day operations of facility, overseeing patient care programs, facility maintenance, and staff schedules to ensure optimal service delivery.
  • Implement and monitor compliance with healthcare regulations and internal policies at the facility level, ensuring a safe and ethical environment for both staff and clients.

Adult Peer Support Specialist

Edgewater Recovery Center
09.2020 - 06.2021
  • Enhanced client recovery by providing emotional support and practical guidance.
  • Promoted a strengths-based approach for clients through active listening and empathy.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans for clients.
  • Assisted clients in setting realistic goals and provided support during their journey towards achieving them.

Education

Master of Science - Healthcare Administration

Northern Kentucky University
Highland Heights, KY
12.2024

Bachelor of Science - Psychology

Eastern Kentucky University
Richmond, KY
08.2023

Skills

  • Data Analysis & Interpretation
  • Statistical Reporting
  • Regulatory Compliance
  • Process Optimization
  • Quality Improvement
  • Strategic Planning
  • Problem-Solving
  • Policy Development
  • Compliance Auditing
  • Strategic Communication

Timeline

Compliance Officer

Edgewater Recovery
08.2023 - Current

Quality Assurance Coordinator

Edgewater Recovery Center
03.2023 - 08.2023

Facility Director

Edgewater Recovery Center
09.2022 - 03.2023

Assistant Director

Edgewater Recovery Center
06.2021 - 09.2022

Adult Peer Support Specialist

Edgewater Recovery Center
09.2020 - 06.2021

Master of Science - Healthcare Administration

Northern Kentucky University

Bachelor of Science - Psychology

Eastern Kentucky University
Christopher Mullins