Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHRISTOPHER MURPHY

Garden Valley,CA

Summary

Seasoned Operations Manager and business owner offering 10-year career with progressive leadership responsibilities in construction business setting. Effectively coordinates work across departments to maximize resource utilization and business sustainability. Enterprising, well-grounded and proactive demeanor lends well to completing intricate projects on deadline.

Overview

12
12
years of professional experience

Work History

Operations Manager

Sun At Work Electric Inc.
Rancho Cordova, CA
09.2022 - Current
  • Delegated work to staff, setting priorities and goals.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
  • Published customer satisfaction results from feedback forms and correspondence.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
  • Enforced federal, state, local and company rules for safety and operations.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Integrated technology to increase efficiency and real-time accountability of operational tasks.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
  • Tracked and replenished inventory to maintain par levels.
  • Responded to information requests from superiors, providing specific documentation.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Anticipated and tracked operational and tactical risks to provide strategic solutions.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Planned delivery routing, team workflows and promotional initiatives.

Operations Manager

Cal-Sun Construction
Diamond Springs, CA
08.2021 - 09.2022
  • Delegated work to staff, setting priorities and goals.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
  • Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
  • Tracked and replenished inventory to maintain par levels.
  • Responded to information requests from superiors, providing specific documentation.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Collaborated with team leaders on quality audits.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Motivated and evaluated personnel for performance improvement and goal achievement.

Operations Manager

Smits Solar HVAC
Diamond Springs, CA
01.2015 - 07.2021
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Established work priorities to meet contractual obligations for schedule and installations.
  • Resolved issues, including challenges regarding circuits, websites, vendors and telecoms.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Assessed upcoming projects to forecast projected resource requirements.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Oversaw financial management activities, including budget management, accounting and payroll.
  • Reduced costly waste in manufacturing by identifying and eliminating overproduction.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.

Business Owner

Murphy Tree Services
Placerville, CA
01.2012 - 01.2015

Owned and operated a tree care business and also logged timber for North Star at Tahoe ski resort.

I managed every facet of the business as I was the only employee.

Education

High School Diploma -

El Dorado High School
Placerville, CA
5 1997

Skills

  • Financial and cash flow analyses
  • Workforce training
  • Business process re-engineering
  • Mergers and acquisitions knowledge
  • Policies and procedures implementation
  • Contract review and recommendations
  • Systems implementation
  • Staff training and development
  • Project management
  • Workforce Management
  • Engineering
  • Performance management
  • Microsoft Office
  • Team Building/Leadership
  • Warehouse operations
  • Business and Operations Management
  • Invoice processing
  • Management
  • Project management abilities

Timeline

Operations Manager

Sun At Work Electric Inc.
09.2022 - Current

Operations Manager

Cal-Sun Construction
08.2021 - 09.2022

Operations Manager

Smits Solar HVAC
01.2015 - 07.2021

Business Owner

Murphy Tree Services
01.2012 - 01.2015

High School Diploma -

El Dorado High School
CHRISTOPHER MURPHY