Summary
Overview
Work History
Education
Skills
Timeline
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Caitylyn Doulas

Stillwater

Summary

Dedicated Resident Aid at Windsong at Northridge, I excel in compassionate caregiving and assisted living, enhancing resident well-being. Leveraging strong communication for superior customer service at Jasper's Boarding & Doggie Daycare, I achieved notable customer satisfaction. My blend of elderly care expertise and adept relationship-building drives positive outcomes in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Resident Aid

Windsong at Northridge
07.2024 - 08.2024
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Conducted regular room checks to ensure cleanliness, safety, and overall well-being of residents within the facility.
  • Actively participated in ongoing staff training programs to maintain knowledge on best practices in residential care settings.

Pet Care Associate

Jasper's Boarding & Doggie Daycare
04.2024 - 06.2024
  • Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
  • Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
  • Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
  • Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.

Sales Clerk

Express
04.2022 - 04.2023
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.

Seasonal Sales Associate

Boot Barn Holdings Inc.
10.2022 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Hostess

Romas
03.2021 - 12.2021
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor of Science - Sociology

Oklahoma State University
Stillwater, OK
05-2027

High School Diploma -

Greeley West High School
Greeley CO
05-2023

Skills

  • Compassionate caregiving
  • Assisted living experience
  • Dementia care
  • Elderly care

Timeline

Resident Aid

Windsong at Northridge
07.2024 - 08.2024

Pet Care Associate

Jasper's Boarding & Doggie Daycare
04.2024 - 06.2024

Seasonal Sales Associate

Boot Barn Holdings Inc.
10.2022 - 12.2022

Sales Clerk

Express
04.2022 - 04.2023

Hostess

Romas
03.2021 - 12.2021

Bachelor of Science - Sociology

Oklahoma State University

High School Diploma -

Greeley West High School

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Caitylyn Doulas