Summary
Overview
Work History
Education
Skills
Timeline
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CHRISTOPHER MURPHY

South Pittsburg,TN

Summary

Sales professional with a proven track record of exceeding quarterly benchmarks and maximizing bonus potential. Generated over $150,000 in property and casualty premiums and $14,000 in life premiums in the first year. Experienced General Manager with 12 years in financial oversight, loss prevention, and staffing for multiple travel center locations. Skilled Retail Manager with a focus on fostering a positive work environment and driving exceptional customer service through effective staff training and development.

Overview

34
34
years of professional experience

Work History

Golf Caddie

Mclemore Resort
09.2024 - Current
  • Assisted golfers in maintaining a steady pace of play, contributing to a more enjoyable round for all participants.
  • Developed strong relationships with golfers through exceptional interpersonal skills and superior caddie services.
  • Carried two bags of clubs for full 18-hole rounds of golf.

Realtor

Coldwell Banker
10.2020 - 12.2024
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.

Insurance Agent

American National Insurance Company
10.2016 - 09.2020
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.

General Manager Retail Sales

Pilot Travel Center
01.2004 - 09.2016
  • Personally trained over 20 Managers for Pilot Travel Centers.
  • Internally developed talent and promoted to upper management positions.
  • Reduced the loss ratio of 2.6% to 1.2%
  • Executed marketing and merchandise strategies to increase profitability.
  • Top promotion Sales Manager in the Region
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

United States Air Force
01.1992 - 01.2000
  • NCOIC Preventive Medicine/Public Health
  • Responsible for up to 20 Airmen
  • Air Force Top Recruiter of the year for Southeast Region
  • Professional Military Education School
  • Exceeded Recruiting goals monthly
  • Recruiter of the month on several occasions

Education

Some College -

School of Aerospace Medicine

Skills

  • Customer Service Champion
  • Store management
  • Licensed P/C & Life/Health GA, AL, TN
  • Recruiting and staffing
  • Store profitability
  • Budget management
  • MS Office
  • 100% Client Retention Rate

Timeline

Golf Caddie

Mclemore Resort
09.2024 - Current

Realtor

Coldwell Banker
10.2020 - 12.2024

Insurance Agent

American National Insurance Company
10.2016 - 09.2020

General Manager Retail Sales

Pilot Travel Center
01.2004 - 09.2016

United States Air Force
01.1992 - 01.2000

Some College -

School of Aerospace Medicine

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