CHRISTOPHER MURPHY
South Pittsburg,TN
Summary
Sales professional with a proven track record of exceeding quarterly benchmarks and maximizing bonus potential. Generated over $150,000 in property and casualty premiums and $14,000 in life premiums in the first year. Experienced General Manager with 12 years in financial oversight, loss prevention, and staffing for multiple travel center locations. Skilled Retail Manager with a focus on fostering a positive work environment and driving exceptional customer service through effective staff training and development.
Overview
34
34
years of professional experience
Work History
Golf Caddie
Mclemore Resort
Rising Fawn, GA
09.2024 - Current
- Assisted golfers in maintaining a steady pace of play, contributing to a more enjoyable round for all participants.
- Developed strong relationships with golfers through exceptional interpersonal skills and superior caddie services.
- Carried two bags of clubs for full 18-hole rounds of golf.
Realtor
Coldwell Banker
Ringgold, GA
10.2020 - 12.2024
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Insurance Agent
American National Insurance Company
10.2016 - 09.2020
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
General Manager Retail Sales
Pilot Travel Center
01.2004 - 09.2016
- Personally trained over 20 Managers for Pilot Travel Centers.
- Internally developed talent and promoted to upper management positions.
- Reduced the loss ratio of 2.6% to 1.2%
- Executed marketing and merchandise strategies to increase profitability.
- Top promotion Sales Manager in the Region
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
United States Air Force
01.1992 - 01.2000
- NCOIC Preventive Medicine/Public Health
- Responsible for up to 20 Airmen
- Air Force Top Recruiter of the year for Southeast Region
- Professional Military Education School
- Exceeded Recruiting goals monthly
- Recruiter of the month on several occasions
Education
Some College -
School of Aerospace Medicine
Skills
- Customer Service Champion
- Store management
- Licensed P/C & Life/Health GA, AL, TN
- Recruiting and staffing
- Store profitability
- Budget management
- MS Office
- 100% Client Retention Rate
Timeline
Golf Caddie
Mclemore Resort
09.2024 - Current
Realtor
Coldwell Banker
10.2020 - 12.2024
Insurance Agent
American National Insurance Company
10.2016 - 09.2020
General Manager Retail Sales
Pilot Travel Center
01.2004 - 09.2016
United States Air Force
01.1992 - 01.2000
Some College -
School of Aerospace Medicine