Christopher Naughton
LaGrange,GA
Summary
Diversely experienced manager/supervisor of operations and warehouse with exceptional attention to detail. Coordinates cost-effective movement of both inbound and outbound. Brings a solid background in sales and customer service to support the continued success of the business. Proven leader who directs teams to meet deadlines, optimize quality and ensure safety across all areas of operation.
Overview
18
18
years of professional experience
Work History
Logistics Coordinator
McNeal Transit Group, Inc dba Carroll Fulmer Logistics
Newnan, GA
04.2015 - 09.2024
- Negotiated contracts with transportation providers to secure competitive rates while maintaining service level agreements
- Maintained accurate records of all inbound and outbound shipments, tracking progress from origin to destination using industry-specific software systems
- Closely monitored carrier performance metrics such as transit time adherence, claims ratio, and driver compliance to identify areas for improvement
- Served as the main point of contact for customers regarding shipping inquiries or concerns; promptly resolved issues to maintain high levels of customer satisfaction
- Investigated root causes of supply chain disruptions or service failures; developed corrective action plans and implemented preventive measures for future incidents
- Mentored junior logistics coordinators in best practices for order management, carrier selection, and customer service
- Collaborated with the procurement team to source new suppliers and negotiate favorable terms for transportation services
- Developed key performance indicators (KPIs) to measure logistics team performance and regularly reported results to senior management
- Managed relationships with third-party logistics providers (3PLs), ensuring adherence to service level agreements and cost efficiency targets
- Investigated carrier performance issues such as delivery delays or damages; negotiated compensation claims resulting in $100,000.00 recovered from carriers
- Lead bidding process with USPS for contracts across the country as well as during peak season
- Assisted on Sales calls with current customers
- Handled all aspects of dealing with USPS in communication
- Met with USPS concerning and issues that arose during year round postal contracts
Operations Supervisor
New England Motor Freight
North East, MD
10.2011 - 04.2015
- Responsible for managing all inbound dock personnel
- Responsible for routing all inbound shipments for daily routes
- Prepare daily reports for all next day and service sensitive shipments
- Responsible for arriving and dispatching all inbound and outbound shipments with road drivers
- Responsible for ensuring forklift maintenance sheets are filled out correctly and daily
- Train and recruit all inbound dock personnel
- Complete weekly safety meetings for all dock personnel
- Ensure that all dock personnel comply with all company, federal, and state regulations
Domestic Supervisor
Ceva Freight Management
Sterling, VA
01.2007 - 09.2011
- Responsible for cost-efficient movement of all inbound and outbound shipments globally
- Recruit, hire, train, manage and annually review all departmental personnel
- Accurately complete paperwork required to facilitate movement of shipments
- Fulfill administrative compliance with company policy, federal and state regulations
- Prepare and approve customer rate quotes and shipping costs
- Managed independent contractors compliance with all mandatory U.S
- Department of Transportation regulations
- Completed weekly audits of all driver logs
- Verified all unload and load manifests of inbound and outbound shipments
Education
Undergraduate Studies - General Studies
East Carolina University
Greenville, NC01.1988
Post Graduate Diploma -
Fork Union Military Academy
Fork Union, VA01.1988
Diploma -
Central Bucks East High School
Buckingham, PA01.1987
Skills
- Microsoft Office Suite
- World Port
- AS 400
- Nemis
- Compliance Management
- Contract Negotiation
- Logistics
- Freight Experience
- Supply Chain
- Computer Networking
Timeline
Logistics Coordinator
McNeal Transit Group, Inc dba Carroll Fulmer Logistics
04.2015 - 09.2024
Operations Supervisor
New England Motor Freight
10.2011 - 04.2015
Domestic Supervisor
Ceva Freight Management
01.2007 - 09.2011
Undergraduate Studies - General Studies
East Carolina University
Post Graduate Diploma -
Fork Union Military Academy
Diploma -
Central Bucks East High School
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