Summary
Overview
Work History
Education
Skills
PROFESSIONAL ATTRIBUTES
Timeline
Generic

Christopher Neal

Somerset,PA

Summary

A dynamic and performance-driven sales professional with extensive experience driving revenue growth and building strong client relationships. Proven success in managing accounts, identifying customer needs, and presenting tailored solutions. Skilled in phone and virtual communication, adept at building rapport and closing sales in various industries. Expertise includes digital media sales, territory management, and strategic marketing. Strong ability to leverage a consultative sales approach to meet client objectives and exceed targets. Consistently recognized for delivering results through effective relationship-building and clear communication.

Overview

10
10
years of professional experience

Work History

Sales Manager

Commercial Carpet Care
11.2018 - Current
    • Manage and motivate a team of 3 direct reports to achieve and exceed sales targets, elevating sales to $4M in annual revenue within department
    • Build and maintain strong relationships with commercial clients, delivering tailored carpet cleaning and maintenance solutions to meet their needs
    • Conduct market research to identify new business opportunities, emerging trends, and competitors, driving sales growth across 9 states
    • Execute effective sales strategies, promotional campaigns, and pricing structures, resulting in 42% increased revenue and market penetration
    • Oversee key accounts, resolving issues promptly and fostering long-term partnerships, leading to 98.7% customer satisfaction scores
    • Track sales performance, generate reports, and provide forecasts to senior management, developing a targeted sales plan for market penetration

Sales Account Executive2- Direct Market/National Accounts

Valvoline
04.2017 - 11.2018
  • Cultivated strategic relationships with major auto groups, VIOC stores, and major retail accounts Sears, Midas, and Goodyear
  • Led successful sales initiatives to boost product visibility, brand loyalty, and retention across retail, franchise dealers, and auto groups, focusing on operational efficiency and dealership staff development
  • Analyzed market trends, customer needs, and competitor activity to identify and capitalize on new business opportunities, negotiated contracts, and generated higher revenue from national accounts
  • Collaborated with cross-functional teams to ensure timely product delivery and promoted Valvoline's marketing programs, fueling growth in new account business
  • Successfully managed a $5 million annual book of business, driving growth to $7 million by the time of departure through strategic relationship building, targeted sales efforts, and effective account management

Digital Media Sales Representative

Cars.com
10.2015 - 04.2017

• Drove new business growth by prospecting, cold calling, and forging relationships with clients, consistently meeting and exceeding sales targets, resulting in an increase in revenue year-over-year

  • Tailored digital advertising solutions to client objectives, focusing on long-term retention and business development with franchise dealers and independent dealers, achieving boost in client retention rates
  • Managed the full lifecycle of digital campaigns, from setup and tracking to optimization, ensuring maximum performance and return on investment
  • Provided data-driven insights and competitive analysis to potential customers, crafting strategic offers based on customer needs

Inside Sales Representative-Respiratory Sales

Devilbiss Healthcare
10.2014 - 09.2015
    • Successfully managed the Northwest Territory, positioning the area to exceed a 7% growth target within a well-established marketplace
    • Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
    • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
    • Determined needs, delivered solutions, and overcame objections through consultative selling skills.

Education

Bachelor of Science - Business- Marketing

University of Phoenix
Pittsburgh, PA
01.2012

Associate of Arts - Business Administration

University of Phoenix
Pittsburgh, PA
01.2010

Skills

  • Cold Calling
  • Negotiation & Closing Abilities
  • Product Knowledge & Technical Expertise
  • Pipeline Management
  • Time Management
  • Customer Service Excellence
  • Active Listening
  • Analytical Thinking
  • Customer Relationship Management (CRM): Salesforce
  • Attention to detail
  • Exceptional customer service
  • Product knowledge
  • Inside sales

PROFESSIONAL ATTRIBUTES

  • Effective Communication: Adept at leveraging strong verbal and written communication skills, especially in virtual and phone interactions, ensuring clear, persuasive conversations.
  • Sales Acumen: Expert in managing the complete sales process, from lead generation to closing deals and building strong customer rapport.
  • Problem-Solving Expertise: Excels at quickly identifying client pain points and offering customized solutions that resolve issues, upholding customer satisfaction and successful outcomes.
  • Relationship-Building: Skilled at establishing long-term customer connections by offering personalized service and understanding client needs.

Timeline

Sales Manager

Commercial Carpet Care
11.2018 - Current

Sales Account Executive2- Direct Market/National Accounts

Valvoline
04.2017 - 11.2018

Digital Media Sales Representative

Cars.com
10.2015 - 04.2017

Inside Sales Representative-Respiratory Sales

Devilbiss Healthcare
10.2014 - 09.2015

Bachelor of Science - Business- Marketing

University of Phoenix

Associate of Arts - Business Administration

University of Phoenix
Christopher Neal