Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christopher Neglia

Smithtown,NY

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Mama Sbarro
Hauppauge, New York
03.2022 - Current
  • Developed positive relationships with customers through friendly interactions.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner to ensure customer satisfaction.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Maintained a high level of professionalism when dealing with all types of customers.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats, and emails to facilitate customer service.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Customer Service Representative

Greek Village Restaurant
Commack, New York
12.2020 - 05.2021
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Provided accurate information about products and services to customers.
  • Answered customer inquiries via phone, email, and chat.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Maintained a high level of professionalism when dealing with coworkers and customers.

Education

Bachelor of Science - Business Analytics

SUNY, Farmingdale
Farmingdale, NY
05-2025

Skills

  • Data analysis
  • Customer relationship management
  • Communication skills
  • Problem solving
  • Time management
  • Team collaboration
  • Customer relations
  • Email management
  • High-energy attitude
  • Task prioritization
  • Microsoft Excel
  • Spreadsheets

References

References available upon request.

Timeline

Customer Service Representative

Mama Sbarro
03.2022 - Current

Customer Service Representative

Greek Village Restaurant
12.2020 - 05.2021

Bachelor of Science - Business Analytics

SUNY, Farmingdale

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