Summary
Overview
Work History
Education
Skills
Timeline
background-images

CHRISTOPHER NGUYEN

Las Vegas,NV

Summary

Detail-oriented Computer Engineering graduate from DeVry University with extensive hands-on experience in the technology sector. Proven expertise in building, diagnosing, and repairing a wide range of devices, including desktop computers, laptops, and handheld gadgets. Committed to delivering high-quality solutions as a freelancer while maintaining a passion for staying updated on the latest industry trends and technologies. Prepared to leverage technical skills and problem-solving abilities to contribute effectively in a dynamic work environment.

Overview

9
9
years of professional experience

Work History

Computer Technician

GadgetMates
09.2023 - 08.2025
  • Communicated with customers daily, provided friendly and courteous service, and answered questions
  • Diagnose problems and provide solutions for every diagnosis.
  • Build and repair PC and Mac computers in a timely manner.
  • Linked computers to network and peripheral equipment.
  • Performed troubleshooting to correct computer hardware and software malfunctions.

Target Tech

MarketSource
06.2019 - 04.2020
  • Provided great customer service to many customers that walked through the door.
  • Managed heavy loads of inventory and kept stock with multiple numbers of mobile phones for safety of merchandise and security.
  • Cultivated strong value-added relationships with customers by delivering product knowledge to drive business development.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.

HP Representative

MarketSource
09.2017 - 06.2019
  • Promote ideas and knowledge to all kinds of customers, whether knowledgeable or not about printers, computer desktops, and laptops.
  • Managed to keep strong relations with retail employees and build trust among the surrounding sites.
  • Greeted customers to facilitate services, determine service needs, and accurately input orders into electronic systems.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.

Sales Associate

Fry's Electronics
08.2016 - 12.2017
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Education

Bachelor of Science - Computer Engineering

DeVry University
03.2022

High School Diploma - undefined

Sierra Vista High School
06.2011

Skills

  • Effective interpersonal communication
  • Versatile in diverse environments
  • Understanding of internal computer systems
  • Fluent in Vietnamese and English
  • Experienced in laptop and mobile device repair
  • Basic understanding of SQL
  • Basic understanding of JavaScript
  • Proficient in troubleshooting Microsoft Office software issues
  • Computer hardware assembly
  • Desktop and laptop setup
  • Hardware and software troubleshooting
  • System installation and diagnostics

Timeline

Computer Technician

GadgetMates
09.2023 - 08.2025

Target Tech

MarketSource
06.2019 - 04.2020

HP Representative

MarketSource
09.2017 - 06.2019

Sales Associate

Fry's Electronics
08.2016 - 12.2017

High School Diploma - undefined

Sierra Vista High School

Bachelor of Science - Computer Engineering

DeVry University

Similar Profiles

CREATE PROFILE
CHRISTOPHER NGUYEN