Summary
Overview
Work History
Education
Skills
References
Personal Information
Languages
Timeline
Generic

Christopher Noble

Yonkers

Summary

Communication professional with ten years of experience in dispatching and customer service. Proven ability to enhance operational efficiency and customer satisfaction through technical skills and bilingual communication. Expertise in coordinating service appointments, optimizing vehicle routing, and resolving issues promptly. Demonstrated success in improving response times and productivity in previous roles.

Overview

11
11
years of professional experience

Work History

Service Dispatcher

G.C. Reliable Service
New Rochelle
05.2025 - Current
  • Coordinated all service calls and managed technician routes for heating and AC services.
    Optimized scheduling to ensure prompt and efficient customer response.
    Utilized strong communication and organizational skills to handle daily operations.
    Maintained operational efficiency to enhance overall customer satisfaction.

Service Dispatcher

Robison Oil
Portechester
02.2025 - 04.2025

Ensured timely oil service delivery by managing logistics and scheduling efficiently.
Dispatched crews effectively in a high-demand setting to meet service requirements.
Applied critical thinking for accurate data entry and customer file management.
Prioritized urgent service requests, streamlining daily operations for optimal results.

Service Dispatcher

Bruni & Campisi, Inc
Elmsford
01.2019 - 01.2025
  • Scheduled service appointments, ensuring timely solutions and increased customer satisfaction.
  • Efficiently dispatched crews for swift emergency responses and streamlined operations.
  • Maintained precise service records, fostering clear communication and resolution of customer issues.
  • Prioritized urgent requests to enhance service efficiency and build customer trust.
  • Implemented prioritization system for service calls, ensuring rapid resolution of urgent needs.
  • Managed hundreds of calls per shift while scheduling and dispatching rides using digital tools.
  • Processed payments and insurance claims, facilitating seamless transactions for customers.
  • Coordinated vehicle routing to optimize efficiency and ensure timely service delivery.

Dispatcher

Blue Bird Taxi
New Rochelle
01.2015 - 01.2019
  • Scheduled and dispatched rides, managing hundreds of calls each shift with digital tools.
    Coordinated vehicle routing to optimize efficiency for timely service delivery.
    Enhanced customer satisfaction through effective communication and problem-solving.
    Processed payments and insurance transactions to ensure seamless customer experiences.

Education

G.E.D/H.S. Diploma -

Medgar Evers College
01.2007

G.E.D/H.S. Diploma -

Alfred E Smith H.S.
Bronx, NY
01.2007

Skills

  • Tech savvy and computer literate
  • Bilingual communication
  • Customer service excellence
  • Adaptability and quick learning
  • Politeness and reliability
  • Team collaboration
  • Data entry and attention to detail
  • Multitasking and organizational skills
  • Critical thinking and problem solving
  • Time management

References

Jeffrey Rivera, Bruni & Campisi, Jeffrey.Rivera@brucaminc.com

Personal Information

Title: Communication Personnel / Dispatcher

Languages

  • Spanish
  • English

Timeline

Service Dispatcher

G.C. Reliable Service
05.2025 - Current

Service Dispatcher

Robison Oil
02.2025 - 04.2025

Service Dispatcher

Bruni & Campisi, Inc
01.2019 - 01.2025

Dispatcher

Blue Bird Taxi
01.2015 - 01.2019

G.E.D/H.S. Diploma -

Medgar Evers College

G.E.D/H.S. Diploma -

Alfred E Smith H.S.
Christopher Noble