
Communication professional with ten years of experience in dispatching and customer service. Proven ability to enhance operational efficiency and customer satisfaction through technical skills and bilingual communication. Expertise in coordinating service appointments, optimizing vehicle routing, and resolving issues promptly. Demonstrated success in improving response times and productivity in previous roles.
Ensured timely oil service delivery by managing logistics and scheduling efficiently.
Dispatched crews effectively in a high-demand setting to meet service requirements.
Applied critical thinking for accurate data entry and customer file management.
Prioritized urgent service requests, streamlining daily operations for optimal results.